Tell us what was good and what could be improved, say thanks or call for change
This means there is low to moderate transmission of COVID in the community. People could not always access services when they needed. SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital.
Patient Experience Team. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. Staff involved patients and those close to them in decisions about their care and treatment. Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. There were no clear criteria for patients that could be put into the fit to sit areas of the department. 2654/1783). The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. the service is performing exceptionally well. I'm feeling more optimistic about my treatment. You can register to join the FutureNHS Collaboration Platform workspacehere. All rights reserved. Full blood test, chest X-ray and seen by dr for my results within 3 hours. Russells Hall Hospital 3 years ago. 8 June 2012. Located in the main lobby of Russell Medical. Suspended ratings are being reviewed by us and will be published soon. AEC was well run and escalated patients that they couldnt manage. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews They didnt look to see what information had been recorded but asked what my symptoms were. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. Address We are centrally WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. One staff member said, "I am proud to be working for this trust.". We spoke with 44 people who were using the service or their relatives. They really invested time in me and understanding me. Following streaming or triage in emergency departments (EDs), Specialists (e.g. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. Outpatient services are also provided at the Corbett and Guest hospitals. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. Information was available for people to read if they chose to. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. The BBC is not responsible for the content of external sites. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Let's make care better together. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published Allied health professionals made up the largest group of staff required for imaging services. The complaints were analysed to look at trends, for changes to be implemented. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. Menu
Published WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Our rating of safe was Inadequate overall. On the first floor is a 30-bed short stay ward. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. Some improvement in patient flow through the ambulance triage assessment area were seen. What we found is summarised within the overall summary. All the best and take care. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. Risks within the emergency department were not always identified and escalated appropriately. The emergency department (A&E) is busy and overstretched. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. After being discharged yesterday I had spent a month in your care We found that arrangements were in place to ensure that medicines were managed safely. We saw much support for the trust, both from the public and from the local health economy. Between October and December 2010, 507 surveys had been completed. Our rating of services stayed the same. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care.
AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. ADVERTISEMENT: Services or products are not endorsed by the Trust. We received information from the trust and other bodies monitoring the trust. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to Our rating of effective was good overall. Paediatrics and Gynaecology etc. One of the questions was about peoples experience of the service, 382 said 'great', 108 people said 'satisfactory' and 13 people commented 'poor'. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. We were not assured that all patients allocated to wait on the corridor were safe. At least one standard in this area was not being met when we inspected the service and Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. We spoke with 22 members of staff of various roles and grades. the service is performing well and meeting our expectations. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. You may be admitted to AMU if your expected length of stay is 48-72 hours. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. Creating a new NHS England: NHS Digital and NHS England have now merged. The trust has responded well to the Keogh review in 2013. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. We provide healthcare in hospital and the community. there are some services which we cant rate, while some might be under appeal from the provider. Published The numbers of reporting radiographers available could not meet the reporting demands of the service. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. Who has Care Opinion told about this story? Wed also like to use analytics cookies. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. The hospital trust said concerns related to Mitie's offices. The trust employs around 4,147 whole time equivalent staff (WTE). If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The diagnostics service was not up to date with the most recent ionising radiation regulations. The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate.
Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. For common health problems visit your pharmacist, GP or walk-in centre. Our hospital brings together high-tech state-of-the-art technology for improved Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. The service made sure staff were competent for their roles. Went here with my young daughter, to A and E, all staff were very helpful and kind. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'.
We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. The Russell Legacy Project will be located on the hospital campus in Alexander City. Can Nigeria's election result be overturned? I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. - we'll pass your stories to the people in health and social care who can make a difference. We are continuing to monitor progress against these. For Covid-19 Test Results or Patient Portal registration please call the number below. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. We are pleased to hear that you were impressed with the care and treatment you received with us. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. review titled Genuinely kind and helpful staff, review titled Poor communication at reception.
The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. Pensnett Road, Dudley, West Midlands, DY1 2HQ We have shared your kind comments with the team who will be pleased to learn of them. AEC is part of the Same Day Emergency Care (SDEC). [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. There was insufficient senior medical and specialist oversight and in reach to the department. Staff were really lovely. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care [Very happy with 'Treatment'] We are continuing to monitor progress against these. Suspended ratings are being reviewed by us and will be published soon. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. Our mission is simple: Being the best because, we care. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. All rights reserved. Requires improvement I felt really listened too when I was at my worst and feeling hopeless. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. Medical secretaries: Bev/Ruth (ext. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019.