Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. Other American Express business cards offer the standard $1,000. Business Green Rewards Card from American Express. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. Personal cards with purchase protections from AmEx include: The Platinum Card from American Express. $10,000 per claim, $50,000 per year for the, Delta SkyMiles Reserve American Express Card. Please visit americanexpress.com/benefitsguide for more details. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Big spenders should note that the purchase protection on. Buyer's Assurance Protection Plan extends the original equipment manufacturer's basic warranty, the plan will not extend any additional coverage purchased from the manufacturer, retailer or any other source. Here, you'll need to provide a copy of the purchase receipt and proof of loss. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. 4. Earning rates: 5% cash back on the first $25,000 spent in combined purchases at office supply stores and on internet, cable and phone services each account anniversary year (then 1% back); 2% cash back on the first $25,000 spent in combined purchases at gas stations and restaurants each account anniversary year (then 1% back); 1% cash back on all other purchases. Related: Battle of the premium travel rewards cards which is best for you? Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. Also, note that some losses are excluded such as if you left the item in an unlocked car. Terms, conditions and limitations apply. Authorized users are also covered, as long as theyre U.S. residents. Policies are underwritten by AMEX Assurance Company. Negotiable instruments, such as stamps and travelers' checks. You will be asked certain questions about your claim at that time. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. Each category has certain conditions attached to it. So the key limitations are that the return attempt must be made within 90 days of purchase and that you can reimbursed up to a maximum of $300. , AmEx purchase protection only covers a maximum of $500 in claims per event. Terms apply to the offers listed on this page. Many Amex cards offer purchase protection but coverage limits vary. Please review. Good news: AMEX includes Purchase Protection as a benefit on all of its cards shown here. TPGs March 2023 monthly valuations, Cruise giant Carnival goes Texas-size big with new sailings from Galveston. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. Coverage Limits Apply. Virtually all Amex Membership Rewards, cash back and travel credit cards come with this benefit, ranging from basic cards to ultra-premium cards like The Platinum Card from American Expressand co-branded cards with Hilton and Delta (Terms apply). Coverage can vary based on your state of residence, though, and bonus categories sometimes have caps. However, the purchase protection coverage amounts and limitations vary between AmEx cards. Compare the cost in points or miles to cash, and see which option is best. Maximum coverage per purchase protection claim: $10,000 per item ($500 per event related to a natural disaster). One-of-a-kind items, such as antiques and artwork, or limited-edition items. Other categories excluded are animals, living plants, rare stamps, coins, negotiable instruments such as travelers checks, objects rented, leased or borrowed, anything purchased for resale or commercial use, permanent household items such as carpet, flooring, air conditioners and refrigerators, as well as medical or dental equipment or devices. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. Meanwhile, here's the list of small business cards from AmEx with this benefit: The Business Platinum Card from American Express. Its a good idea to keep damaged items until the claim is complete. Depending on the credit card, the coverage amount and the duration of the protection may differ. Purchase protection doesnt require any registration in advance. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. Blue Cash Preferred Card from American Express. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). This site does not include all credit card companies or all available credit card offers. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre . Related: Your complete guide to shopping protections on American Express cards. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Terms, Conditions and Limitations Apply. Earn 100,000 Bonus Miles after spending $6,000 in purchases on your new Card in your first 3 months. Cellphone protection is available for up to $800 per claim and up to $1,000 per year for phones listed on a monthly cellphone billed paid with the Freedom Flex card. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. This influences which products we write about and where and how the product appears on a page. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. Maximum coverage per purchase protection claim: $1,000 per item ($500 per event if related to a natural disaster). As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. And Visa offers Purchase Security to Visa Infinite cardmembers. The best credit cards for travel insurance benefits. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Amex EveryDay Credit Card is no longer available through NerdWallet. Related: Your guide to the Chase Ink Business credit cards. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve American Express Card cardholders If your item is stolen or damaged within 90 days of purchase, this policy can replace, repair or reimburse you up to $10,000 per claim or $50,000 maximum per year. In addition to stolen and damaged items, AmEx purchase protection also covers items lost within the coverage period. Maximum coverage per account for purchase protection: $50,000 per card per calendar year. Terms apply. This compensation comes from two main sources. Do not sell or share my personal information. Maximum coverage per purchase protection claim: $500. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Products covered by an unconditional satisfaction guarantee. Related: The best credit cards with price protection. AmEx makes it easy to file a purchase protection claim on its website. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . Her focus at TPG is points, miles, loyalty and credit cards. Delta SkyMiles Reserve Business American Express Card. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Reply FitYNABer Additional comment actions AMEX Purchase Protection is AWESOME! Do not sell or share my personal information. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. pAxTu:E4 VB8H_
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JI. With most Amex cards, youre covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesnt include any shipping or handling expenses. American Express makes it easy for you to file a claim for your lost, damaged or stolen item within 90 days from the date of your purchase. Once American Express has all the information needed to process your claim, theyll notify you via email once a decision has been made. is no longer available through NerdWallet. The card details on this page have not been reviewed or provided by the card issuer. All information about Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. Pre-qualified offers are not binding. Underwritten by AMEX Assurance Company. All financial products, shopping products and services are presented without warranty. Like insurance, purchase protection is one of those things that you hope you never have to use. Improve earnings, maximize rewards and track progress toward dream trips. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Our partners cannot pay us to guarantee favorable reviews of their products or services. The Blue Business Plus Credit Card from American Express. However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. It's been a fan favorite during the pandemic because of its fantastic rewards rate on restaurants (that includes takeout and delivery in the U.S.!) Some issuers also refer to this benefit as purchase security. First, you have to have the right card. For an explanation of our Advertising Policy, visit. Notably, American Express prepaid debit cards do not come with this benefit. Amex will reimburse you up to a maximum of $1,000 per card member account per calendar year based on the date of purchase. Pre-qualified offers are not binding. We'd love to hear from you, please enter your comments. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. Earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). There are important terms to follow for this benefit, such as the length of time from the purchase date for which coverage is offered, how to submit claims and even the maximum coverage amount provided by your credit card. Earning rates: 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel; 5 miles per dollar spent on flights booked through Capital One Travel; 2 miles per dollar spent on all other purchases. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card are just a few examples. Some may have trouble using Uber/food credits. Eligible AmEx cardmembers can still file a purchase protection claim for a covered loss even if you've redeemed Membership Rewards points for all or part of that purchase including Pay With Points redemptions. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. The card has an annual fee of $0, yet comes with a pumped-up earnings structure that covers a wide swath of expenses including travel, drugstores and dining plus rotating quarterly bonus categories in areas many households are likely to find appealing. How do I find and add Amex Offers to my Card? In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. How do I Redeem Membership Rewards Points. Something went wrong. Coverage applies for 90 days after purchasing the item. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. Failing that, I also can search my order history at Amazon, eBay and other online retailers I use. Compare the cost in points or miles to cash, and see which option is best. Purchase protection offers short-term insurance for your everyday purchases, in case the items are stolen or damaged. Terms apply. If a recently purchased item is damaged, stolen or lost, your first step should be to determine whether the card used to purchase the item has purchase protection. Items purchased for resale, professional or commercial use. Just answer a few questions and we'll narrow the search for you. Instead, check the benefits guide to see the card's purchase protection coverage. All financial products, shopping products and services are presented without warranty. Does AmEx purchase protection cover lost items? PSA: Never ever ever put anything in the seat pocket of an airplane. Related: Best credit cards with purchase protection. Earn 3X Membership Rewards points on flights booked directly with airlines or on amextravel.com. All financial products, shopping products and services are presented without warranty. Also, if it was gone 30 minutes later, it was stolen. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Coverage Limits Apply. Related: Everything you need to know about Amex purchase protection. Delta SkyMiles Platinum Business American Express Card. Terms, Conditions and Limitations Apply. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Amex purchase protection lasts for 90 days from the purchase date. ^Eligibility and benefit levels vary by card. War, acts of war or service in the military. Permanent household items such as carpet, flooring, air conditioners and refrigerators. He covers credit cards, loyalty programs and family travel. So how do we make money? Hilton Honors American Express Aspire Card is no longer available through NerdWallet. So how do we make money? The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice. has been collected independently by NerdWallet . 3% cash back on groceries at U.S. supermarkets , U.S. gas stations and U.S. online retail purchases on up to $6,000 per calendar year in purchases for each category (then 1%), plus 1% cash back on other purchases. To view rates and fees of the American Express Gold Card, see this page. Claim processing and payment is usually complete within 30 days. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. Youll be asked for a copy of the receipt and your Amex purchase record. We believe everyone should be able to make financial decisions with confidence. Past performance is not indicative of future results. Keep in mind that not all purchases or items are covered . This benefit acts as a kind of insurance against theft or damage for a period of time after you buy something. So, forgetful consumers may want to put their purchases on one of American Express premium cards that include lost items under the Amex purchase protection benefit. Terms, conditions and limitations apply. See the respective Guide to Benefits for details, as terms and exclusions apply. Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. The Platinum Card, Gold Card, Delta SkyMiles Reserve Card, Hilton Aspire Card, and Marriott Bonvoy Brilliant Card are just a few examples. Eligibility and Benefit level varies by Card. Check here before booking an award fare. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . Purchase protection can save your skin and protect the items you've purchased if a recently-bought item is damaged or stolen. All you need to do to get this coverage is to use your eligible AmEx card to make a covered purchase of a tangible item. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Juan's passion is helping readers navigate through the complex world of frequent flier miles, credit card rewards points and award travel. Policies are underwritten by AMEX Assurance Company. Policies are underwritten by AMEX Assurance Company. Note that card coverage is sometimes secondary to any homeowners insurance and auto insurance policies, so you may need to prove that youve already submitted claims with other insurance providers. Other shopping protections: Extended warranty protection adds an additional year to eligible manufacturers warranties of three years or less while return protection covers returns within 90 days of purchase. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Your financial situation is unique and the products and services we review may not be right for your circumstances. FlyerTalk Evangelist. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. This card has the brawn to handle just about all of your credit card spending needs without an over-inflated price tag. Amex purchase protection has been absolutely fantastic for the occasional janky Amazon purchase, particularly marketplace items. We'll run a soft credit check to find special offers, but it wont affect your credit score. So for example, if someone were to break into your car and steal your laptop, youd be covered under purchase protection, as long as you purchased it with your American Express card. The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. Official application link: Chase Freedom Flex. Have you considered how much it will cost to use credit card while traveling abroad? To start the process, log into your AmEx account and, Like insurance, purchase protection is one of those things that you hope you never have to use. Editors note: This is a recurring post, regularly updated with new information. Business cards are no exception. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t
Plus, AmEx can change the coverage at any time. All information about Amex EveryDay Credit Card has been collected independently by NerdWallet . You will be asked certain questions about your claim at that time. are covered by AmEx's purchase protection coverage. This is just one scoring method and a credit card issuer may use another method when considering your application. Ben Luthi is a former credit card specialist for NerdWallet. Terms and conditions will apply. All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. When an American Express Card Member charges a Covered Purchase with their Eligible Card, Purchase Protection can help protect their Covered Purchases for up to 90 days from the Covered Purchase date if it is stolen or accidentally damaged. From porch pirates to Murphy's law, a lot can go awry between the time you buy an item and make use of that purchase. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Some of the more popular Amex cards offering extended warranty coverage include The Platinum Card from American Express and other consumer versions of the Platinum card, The Business Platinum Card from American Express, American Express Gold Card, American Express Green Card, American Express Business Gold Card, Delta credit cards, Hilton credit cards, Marriott credit cards and The Blue Business Plus Credit Card from American Express. You might be using an unsupported or outdated browser. 3 points per dollar on travel, shipping, internet services, cable services, phone services and advertising with social media sites/search engines (on the first $150,000 in combined purchases each account anniversary year, then 1 point per dollar); 1 point per dollar on other purchases. Authorized users are also covered, as . However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Terms apply to the offers listed on this page. If a loss is due to theft, you may need to provide a copy of the police report. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. only covers up to $10,000 per covered purchase. Please read important exclusions and restrictions. This post contains references to products from one or more of our advertisers. This benefit is limited to $1,000 annually. The material made available for you on this website, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Remember that only purchases made with your eligible American Express card and only the amount charged to your card are eligible for purchase protection. I got off my flight and realized 20 minutes later that they were missing, I ran back to my gate and asked the flight attendant to go look for me and she said they weren't in my seat. Often, you will get a response to your initial claim inquiry within 48 hours. Its smart technology that helps us make sure its really you when shopping online. Whether you want to pay less interest or earn more rewards, the right card's out there. Call 1-800-243-0198 for more information. Damage through altercation or modifications. Here are our picks for the. To file a claim with Amex purchase protection, you can do so online or by calling 800-228-6855. Can You Buy Gift Cards with a Credit Card? Offer ends 3/29/23. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. Battle of the premium travel rewards cards which is best for you? All Rights Reserved. I was not asked to return the items in question in either case. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Performance information may have changed since the time of publication. Please review. Welcome bonus: Earn $900 cash back after you spend $6,000 on purchases in the first three months of account opening. You can convert your Chase Freedom Flex earnings to Chase Ultimate Rewards points if you have an eligible card that earns Chase Ultimate Rewards points, such as the Chase Sapphire Reserve or Chase Sapphire Preferred Card. Eligibility and Benefit level varies by Card. To be eligible for purchase protection, you must use an American Express card equipped with this benefit and charge at least a portion of your qualifying purchase to that card. Other shopping protections: Extended warranty protection offers an additional year on eligible warranties of three years or less. same thing happened to me, left a small bag under front seat. If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. %PDF-1.6
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You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. Objects such as motorized vehicles, artwork, gift cards and perishable items like perfume, food, light bulbs and batteries are all typically ineligible for purchase protection coverage. Items permanently affixed to a home, office, vehicles, etc. **, Morgan Stanley Blue Cash Preferred American Express Card.**. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Credit Score ranges are based on FICO credit scoring. Hilton Honors American Express Surpass Card. Commissions do not affect our editors' opinions or evaluations. As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. The American Express Gold Card has one of the lowest annual fees of American Express cards that offer generous $10,000 purchase protection coverage per item (excluding natural disasters). Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. Terms apply. Thankfully, many credit cards offer so-called "purchase protection" that covers theft, damage and loss within a set time after purchase. If your item was stolen, you may need to show American Express a copy of the police report. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either.