Please note: No refund or allowance can be made to any guest who might, for any reason (including medical), cancel, deviate from, or otherwise not utilize all of the services scheduled to be provided by any excursion. You can purchase a Future Cruise Deposit (FCD) and decide on your cruise later or you can make your booking while on the ship with the Future Cruise Consultant and earn double the Onboard Spending Credit! Shirts/cover-ups and footwear are always required indoors. Video streaming is not available with any of these packages. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages. Pay As You Go is also available for $0.79 per minute, but this is only available for purchase onboard. Wavenet is the internet service provided by Oceania, and the basic levels are free to all sailing with them. Echo sounders for measuring the depth of water. You can do everything or absolutely nothing. Also, please note staff are not allowed to transfer scooters and wheelchairs which are more than 100 lbs. Get expert advice, insider tips and more. Photo Credit: Solarisys / Shutterstock.com. Purchasing Transfers Holland America Beverage Packages price The cost is $44.95 per person + 15% gratuity and it has to purchased by all the adults in the cabin. Cruise ship safety is governed by numerous international, federal, state, provincial and local laws and regulations. Youll pay the same amount for your cruise, spread over time! Enjoy all the benefits from our Quench and Signature Packages and more! For complete, updated information regarding travel, please check the official website of theTransportation Security Administration. Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. Please note, lift equipped transportation within the United States may be arranged without additional costs. This also means that weather can affect connectivity. Please fax your letters to ourGuest Accessibility Department at 800-577-1731. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ship's scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to advise you of arrangements to minimize disruptions in your vacation plans. Alcoholic drinks are included put to and including a cost of $11 per drink - max of 15 per day. Q Can I print out my Express Docs without completing the Online Check-in? Taxes, Fees & Port Expenses are additional on all fares and range from $105 to $705. This package is great for those wishing to stream movies and such while underway and seems to have fairly good reviews from previous customers. Most locations will accept major credit cards and some will even accept U.S. dollars. Roll-in Showersprovide the turning space necessary for a wheelchair to maneuver within the showering area. For a current listing of the daily volume soft caps, see the Internet Plan Selection page. Tickets are nontransferable and name changes are not allowed. Radar to precisely locate other vessels along our path. For questions and/or help with your Online Check-in forms, please email Holland America Reservations or call 1-800-207-3545. You will be able to leave a comment after signing in, By Refund issues must be dealt with solely between you and the service provider. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Mobile Phones: All ships in the Holland America fleet are mobile phone friendly, and thanks to an agreement with Wireless Maritime Service, passengers can make and receive calls, send and receive text messages, and access emails and surf the web with their phones. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. For a full overview of all policies, see Worry-Free Promise details. Cruisers can save 15-20% off these internet packages when purchased pre-cruise. Let us handle the details. The airline may generate a Future Air Credit (FAC) memo in an amount the airline determines. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Express Docs will show a stateroom number if it has been assigned but will otherwise show \"To be assigned\". All documentation and immunization requirements are established by government authorities and not by Holland America Line. Beverage. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). FACs are nontransferable, and nonrefundable. Q I have a Mac computer and am having trouble printing my Express Docs. Finally but maybe most importantly, our onboard management teams, starting with the Captain, conduct regular inspections and self-audits throughout the entire ship. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Traveladvisors should make checks payable and send to: Holland America Line High-risk destinations are the developing countries of Latin America, Africa, the Middle East, and Asia. Choices: You may customize your air itinerary with your preferred travel dates, airport, airline, flight, and aircraft cabin class. There is a modest discount when these packages are purchased online before the cruise. When you check-in online, you'll be able to take advantage of the following benefits: To complete Online Check-in for each guest, you will need: For a more in-depth look at the check-in process, check out ourvideo walk-through. Passports are normally surrendered to and held by the pursers on board to facilitate clearances in ports of call. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections. Fully Accessiblerooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Pamper yourself with one of many signature spa treatments or salon services at the Greenhouse Spa & Salon. However, completing tasks like WiFi calling, FaceTime, and streaming movies and music while out to sea are not a guarantee. Some apps do offer a chat feature that can be purchased for a small fee. Nope, we were logged into Navigator with separate Mariner accounts. Holland America Line wheelchairs are not available for shore excursions or for use on board. Please carefully verify the existing identification requirements for your particular travel situation. Oosterdam Several members of our management teams have joined us after first serving more than 20 years with the U.S. Coast Guard. Some low-cost fares do not allow pre-assigned seats. A second deposit is required for all Grand Voyages. Guests can purchase individual items, multi-day wine packages or an array of convenient beverage cards (for alcoholic, non-alcoholic or soda fountain beverages). Guests who are not citizens of the United States, Canada, the United Kingdom, Australia or New Zealand, may require a Temporary Resident Visa (TRV) to visit or transit Canada. Prescription medical marijuana is not allowed on board. The Reservation number can be found in your Express Docs on the air travel and arrival information page. * Electrical devices such as small fans, power strips, multi plug box outlets/adaptors, and extension cordswithout surge protectorsare allowed onboard when used with proper caution. Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees: Limitations apply. Budget your payments over time, with the convenience of a single set-up and the ability to opt out at any time without penalty. Please contact these vendors directly for pricing and availability. We anticipate that your stateroom will be ready at approximately 1:00 p.m. A: Dressy attire is appropriate. (I logged in using my mariner number.). Learn about Holland Americas COVID-19 vaccination and testing requirements in theHealth Protocols FAQ. Flexible Fares: Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. For CIBTvisas contact information visit Visa Service Provider. In addition to all of the amenities that typically come with a standard cruise fare, Have It All also includes four high-value extras in the fare with more amenities as the length of cruise increase. We recommend seasonal influenza vaccinations for all guests. To maximize fire safety, our ships have sprinkler systems throughout passenger and crew areas together with enhanced fire suppression systems in machinery spaces. On days of sailing, Holland America representatives will be stationed in the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Update: Celebrity Cruises announced that beginning November 17, 2020, basic Surf internet will be included in the standard cruise fare. Throughout your cruise vacation, you may enjoy delicious and innovative menus across a broad range of dining venues. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. The ships distance offshore as well as interference from landscapes and weather can all cause variable cruise ship internet speeds. Please have the ship's name, your party's name and stateroom number before you call. Taken from the HAL website. Additionally, some port facilities may not be accessible due to stairs or steep ramps. The "Have it All" fares will be available for booking on April 21, 2021. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Otherwise, proof of name change (e.g. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. We recommend that you obtain all visas as early as possible to assure you are prepared to travel without interruption. Please Note: Firearms, explosives, fireworks and illegal drugs of any kindare prohibitedwithout exception. In the event of unexpected travel delays and emergencies, please remember to bring additional prescription medication for at least 2 weeks beyond the length of the cruise. More detailed information is available at www.cdc.gov. They also have cafes with printers and full screens and keyboards to facilitate work or other activities. Additionally, you can call the ship directly from the shore. There may be a small white box containing a smaller red box that has an X in it. IMPORTANT: For this procedure, you will need to present your travel documents and the required proof of citizenship. With the Elite Beverage Package, you can enjoy all drinks priced $15 and under including Dale DeGroff's Original Cocktails. We recommend submitting an SRI upon booking or a minimum of 45 days prior to departure. Any changes will result in the cancellation of the entire air booking. For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. These items may also be downloaded to the screen reader-enabled computer in the Explorations Caf. Fully Accessible Every ship has a stand-by emergency diesel generator located on one of the top decks that is automatically connected whenever there is a main engine room failure. Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many or as few as you please. Fully Accessible An add-on fee can be paid if you wish more than one devise per account to be active at the same time. Be sure to check your online cruise planner for the exact pricing of internet packages on your cruise. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. We considered this a very high price for 1 device-at-a-time for 7 days, but we bought it anyway. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Please keep in mind to change your settings for your credit card to World prior to the start of your cruise, even if your cruise is within Europe. Pricing is not yet available at the time of this posting. Freestyle Coca-Cola is currently only available on the Koningsdam andNieuw Statendam. Several lines have rolled out superfast high-bandwidth Wi-Fi, with relatively affordable high-speed services that can even support video chats, music and movie streaming. On a cruise last year, I tried to add an additional device to my premium $20/day internet plan as a test for my last two days onboard. It is also your room key. Ambulatory Accessible Other perks may include onboard credit, free gratuities, free drink packages, free specialty dining, and so on. If purchased online at least 3 days prior to your cruise departure, you can secure rates as low as $9.99 per day. The free Passport to Fitness program has the added fun of a reward at the end of the cruise for participating in onboard activities. Local Sales Taxes Applied where required. about the Greenhouse Spa and Salon. The ship's estimated arrival time at the port of disembarkation is shown on your cruise itinerary. Free WiFi packages for balcony cabins and suites. Learn about our health protocols. Requests for excursions which are fully booked are placed on a waiting list. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. This package also includes unlimited Zero-Proof beverages. As Holland America is part of Carnival, StarLink Internet will be coming to the fleet in 2023. You can review your personalized information, print only what you want and have convenient access to everything you need for your cruise in one place. A We recommend that you arrive at the pier approximately three (3) hours prior to ship departure time to allow sufficient time for pier-side check-in. The Eurodam will sail from Athens starting this August - Photo by Holland America Line (Latest Update: June 21, 2021) Holland America Line announced its plans for a 2021 return to cruising following a year-long suspension of operations.Beginning this August the line will offer 7-night Greek Isles cruises on the Eurodam sailing roundtrip from Athens (Piraeus). Then select the two boxes that say Temporary Internet Files and Website Files, and the box next to cookies and website data. You must have a Holland America Line account to complete your purchase. Once final payment is received by Holland America Line and Online Check-in is completed, travel documents with your vacation details will be available approximately 50 days prior to your voyage date. Westerdam We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. In Port To Table, experience the culinary story of the region through live cooking demonstrations. Norwegian Cruise Line Norwegian Cruise Line offers a variety of cruise ship internet packages. A separate plan for only one device would have cost me $20/day more. These suites have a king-size bed convertible to 2 twin beds. Zaandam To order Greenhouse Spa products online, visti www.timetospa.com. Holland America Line's EZpay option makes it a breeze to budget for a dream cruise vacation and pay it off over time. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. After certain daily limits guest data may receive lower prioritization but guests will not be prevented from accessing sites included in their package. Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. You will also be able to request tours on the ship at the Shore Excursion Office. Holland America Line has been exploring the world since 1873 and was the first cruise line to offer adventures to Alaska and the Yukon more than 70 years ago. From what you and Bruce said, it appears the latter is the case. You do not need to include suffixes on your airline ticket. Air prices are nonrefundable (no money back). We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by usingShip Dial Service. We also accept U.S. travelers checks. It is recommended that persons who have been charged in the past or who have past convictions obtain the necessary documents before attempting to enter Canada. Work and the internet at large can live without me for a couple weeks. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. ESTA eligible guests will need to print and carry their ESTA application response as it will need to be presented at the pier along with your passport. Roll-in Shower and bathtub: Suites SC6175 & SC6164 The price varies by the type of plan and the cruise line. Mobile Phones and tablets: Access is available for the most popular social websites and applications, including Facebook, Twitter, Instagram, Pinterest, LinkedIn, Facebook Messenger, WhatsApp and top airline websites. Reservations and payment are preferred 14 days prior to departure, but available up to 3 days before departure by calling: Unused transfers are not refundable. Do Not Sell or Share My Personal Information. Water, Wine, Beer & Soda: What Beverages Can You Disney Cruise Lines Drink Packages [2023 Package What NOT to Pack on Your Next Cruise (Prohibited 7 Surprising Things I Learned On My First Cruise Cruise Payment Plans - Pay for a Cruise Without Water & Wine What You Can Bring On Board, WiFi Packages on Cruise Ships Updated 2023. Payment for air travel will be due with your cruise final payment. Furthermore, the Designated Person is given 24/7 direct access to our Chief Executive Officer to ensure that the necessary attention and resources can be brought to bear on any serious problem that might be identified. Fully Accessible internet package. Satellite transmissions are inherently slower than shore-side connections. Although ourGuest Accessibility Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs. The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction, In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Fees: Princess Cruises offers three different packages in Australia. Holland America Line does not recommend storing medication in any mini-bar. To book, or for more information, simply visit your Future Cruise Consultant. You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. A timeline has been set that will see Starlink installed on all Royal Caribbean ships by the end of Q1 2023! I see the price list in the forum but nothing about what each package offers. For Microsoft Windows, NVDA and the Google Chrome browser are recommended. Guests with independent flight arrangements must advise Holland America Line of their flight details at least 14 days prior to departure by completing on-line check-in. We recommend that visitors to Holland America Line websites who require screen reader software use specific combinations of screen reader and browser. Fully Accessible However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. Cruises of 21+ days (excluding Grand Voyages): When guests go to book a Holland America Line cruise, the Have It All fare is presented as an option with the included perks already factored into the price across all stateroom and suite categories. Hotel Packages Each Holland America Line ship has a double hull and is constructed with a collision bulkhead located near the bow of the ship to withstand significant impact. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. Preparing for your Holland America Line cruise is now easier, faster and more convenient. Choose from city tours, culinary explorations, shopping outings, outdoor expeditions, cultural activities and more.