hotel xcaret photo pass

They did an AMAZING job with the photos at all 5 parks . Nestled in a natural rock and among rivers. We dont recommend the use of flip-flops or Crocs. I went to the park and couldnt buy them. 282. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Get onboard the shuttle and visit it as many times as you want. This change is valid only 24 hours in advance. 1.- Enter your download code. - See 45,537 traveler reviews, 36,318 candid photos, and great deals for Playa del Carmen, Mexico, at Tripadvisor. Valet parking, a 24-hour business center, and a coffee shop are also offered. Did you know you can find the best available rates by booking in advance? Please verify the policy to change the date of visit or cancellations. The staff treats you like royalty. Circuit of 3.4 miles of jungle and caves driving an Amphibious Vehicle. By continuing to browse the site, you agree to the use of cookies. $148. 1.- Enter your download code. The Park doesn't close for bad weather, only in case of a storm or a hurricane alert, in which case your visit will be rescheduled. Yes, as long as they are in good physical shape. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Copyright Experiencias Xcaret Hotel S.A.P.I. per night. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. No one was watching him, and yet, he smiled the whole time. The experience of living Mexican art . - Packages and Xperience Passports cannot be cancelled and will not be refunded - Cancellations will be reimbursed based on the payment method. How do I find and download the photos from the website? The food is really good. Rest areas, dressing rooms and restrooms. This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. 1.- Enter your download code. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. She didn't really explain anything. The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. Chetumal-Puerto Juarez Highway KM, Km. They just really need to get their act together with the photo package because it made the whole trip fall short and made my whole family distrustfu of the hotel. . Fill out this form and one of our agents will follow up on your request. one time, and a man in a kayak approached us and said we had to leave (I think--he spoke in Spanish really quickly, so I didn't completely understand), yet there were no signs posted saying that you can't swim. Where is the photo that I downloaded located? Plus having free shuttles to all the parks was a major win that my whole family took advantage of. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. Yes, you can change your visit to another date within one year from the date of purchase of the ticket. What are the payment methods to buy online? In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. I had been in touch with Claudia, a guest services manager, prior to arrival and brought up my concerns afterwards, but I only got a response of "I recall offering a resort orientation the day of your arrival which was respectfully declined since you wanted to share time with your friends." Responsive staff. If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. You can take it as many times. Due to the nature of the product we offer, you always have the possibility to view the photos. If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. 4 star Suburban hotel. Changes are not permitted on the day of your visit. Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. HOTEL XCARET ARTE. How long is the photo/video download code available? Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and Paypal. Our All-Fun Inclusive concept is strengthened with new benefits to continue surprising you on your next stay. The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable. What types of files are the photos that are downloaded? I made a habit of spending the very early mornings on my balcony in the hammock. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. They are encoded directly from cameras with high resolution. For further support information contact our photograph department at foto@xcaret.com. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. All rights reserved. The park is set up with picture stations. Cancun, Quintana Roo. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. You can also enjoy the rivers without swimming in other activities like Rafts or the Underground Expedition. To replenish energy, a delicious picnic will be waiting for you. Is there a discount for persons with disabilities? BBQ buffet with delicious ribs (vegetarian options available). Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. Solidaridad, Quintana Roo, Mexico. The download code is valid for 30 calendar days from the date of purchase. If you do not have a credit card to make your purchase, you can choose bank deposit option as a payment method in the checkout process and follow the steps, or dial our service numbers where we will provide instructions to make your purchase via bank deposit. 5 floors in property. He was knowledgeable about the resort, the general area, and was very happy to make conversation. *MSI only with participating cards (banks) issued in Mexico. The hotel was excellent, the excursions were wonderful, the buffet was amazing, if I have one complaint it is that the pools close to early. The recent inclusion is Veleo by Xcaret Xailing, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean on the high seas. Free WiFi in public areas, a library, and express check-in are available at this hotel. You must present official ID (IFE) with address in Quintana Roo. If you buy multiple parks, the pictures taken at the hotel are included for free. All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. Your best memories of Xcaret Have a wonderful day visiting the Xcaret parks and spend moments full of fun. We have lockers for two people where you can keep a backpack with all your belongings (deposit is not necessary). Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Re: Xcaret: photo pass worth it? I live and work in Quintana Roo and I dont have IFE. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? Thank you for contacting the Photo Department at Experience Xcaret. Your previous content has been restored. It didnt matter if he was cleaning the pool or checking chemical levels he smiled. Sorry, we dont have Travel agents discounts in Xplor. On a PC right-click on the file and select the option to extract. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. ALL-FUN INCLUSIVE . Remember you can purchase water shoes at our shops in Xplor. 5th Ave 10. Transportation airport-hotel-airport . It is important to bear in mind that most of our activities need constant physical efforts. Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. If it rains, can I cancel or change my date of visit? Discover a fantastic world with the more than 50 fantastic scenarios of Xenses, in its two circuits of activities that will take you to live a more fun reality. Im a public school teacher- not wealthy, so this kind of luxury is generally out of reach for me. An adults-only boutique hotel, where quality, beauty of the surroundings and warmth introduce Mexico in an intimate and sublime way. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. It was a fantastic location for us. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. I really recommend this Hotel. If you visited our Parks: foto@xcaret.com The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. Look for the Xelfie spots (automatic cameras) or any photographer inside the park. Take advantage of the business center, free WiFi in public areas, and free airport shuttle. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. 282. Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. Visit Isla Mujeres with Xcaret Xailing on board modern vessels, and get marveled at this Caribbean Island. What is your Cancellation/ Refund policy? Dear MexDreamer,First at all, we would like to thank you to choose Hotel Xcaret Mxico as your Home to enjoy your vacations. Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Presentation of a valid ID card at our counters is mandatory. What happens if I forgot my download code? Doubletree Hotels Middleton hotels are listed below. Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. Yes, we offer a special price for Quintana Roo residents, valid only at the park's ticket booths or calling to our Customer Service. (01152) 55 4163 7327 Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. We arrived very early and rooms we not ready so we were given our bracelets and immediate access to all of the amenities. it was just my wife and I for her birthday/anniversary. Steaks at La Cantina were fabulous, but the real highlight for me there was the melted cheese and crispy rib eye appetizer; its amazing and a meal all to itself. I would like to note, however, that in my previous review, I recieved a response from the hotel director that the Guest Service Management team would get into contact with me immediately, but no one ever did. What is the time for pick-up at my hotel and where should I wait? The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. Restrictions apply. Sorry, we only accept FM2 or FM3 for the case of foreigners living in Quintana Roo. If you visited our Parks: foto@xcaret.com We are looking to give Mother Earth some of her kindness back, your reservation in Hoteles Xcaret contributes to the actions that Grupo Xcaret has implemented under our Sustainability model; to ensure conservation, diffusion and development of the natural, sociocultural and economic heritage for our future generations. The download code is valid for 30 calendar days from the date of purchase. Within Mexico. 900 suites inspired by Mexican art, exquisitely designed in a contemporary Mexican style featuring craftwork created by home-grown talent. Can I change my admission to Xplor for another park or tour of Grupo Xcaret? How do I open the ZIP file when I download multiple photographs? *Original Review Below*!!!!!! However, you are not to worry; your helmet is equipped with a built-in chip that activates the cameras that we've installed for you as we go along. The staff were absolutely amazing", A verified traveler stayed at citizenM Boston North Station, A verified traveler stayed at Omni Boston Hotel at the Seaport, A verified traveler stayed at Encore Boston Harbor, "We had a fabulous stay while we were in town for a concert at the Garden. Are the downloaded files of high quality? The free buses with unlimited access to the park saved us probably $1000 by itself. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. We stayed in a adult only area. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings. To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. Review tags are currently only available for English language reviews. 3.9/5 Very Good! Pasted as rich text. They moved my parents to a higher up, larger room, free of charge, after we realized that they had been placed in a lower and smaller room due to an error in the booking. Great, vibrant, location. Yes the resort is beautiful and access to the parks is great. Yes, you can contact the photography customer service center. In all ours Parks you will get pictures with the best angles at each of the attractions, plus the Fantastic Scenarios. Reserve now, pay when you stay. *MSI only with participating cards (banks) issued in Mexico. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. Food and drinks were included on both tours, and the restaurant in Valladolid on the Xichen tour was a favorite meal for my whole group. Cabins, apartments, houseboats! Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. Good location. The download code is valid for 30 calendar days from the date of purchase. Privacy Terms. Packages and Xperience Passports cannot be cancelled and will not be refunded. It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. It is important to confirm your transportation service at least 48 hours in advance. de C.V. | I wish we would have just taken the pictures with our own phones instead of feeding into their lies and false promises. Everything is close you dont have to move your car at all. Are there discounts for teachers or students? If you visited our Parks: foto@xcaret.com Argentine Peso (ARS): Visa, Mastercard, Diners and JCB. Hotel Xcaret Mxico. We would like to apologize for the issues you encountered upon your check in, as this is not the experience which we strive to provide for our guests in Hotel Xcaret Mxico. 2.- A list of the albums that are included in your package will be displayed. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. However if at the end of the day there are not so many people, then, youll have the chance to re-engage in an activity. To valid the service, it is mandatory to print the coupon provided at the end of the purchase and show it at your arrival at the park at the photography area or at the moment of boarding the tours transportation. No, only Tour option includes round transportation from Cancun and Riviera Maya. However, we would appreciate if you could inform us about the exact date you will visit the park. de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. Casa del Patrn - The joy and culinary richness of Mexico will multiply with its offer of spaces and restaurants. Paid for in US $ we received the hotel photos only. What is the distance between one activity spot and the other? If I book for a specific date, can I change it afterwards? The review was in regards to not being able to access my photo package, but after a week of phone calls and emails my family was finally able to access our photos. Remember to smile when you come across our logo pictures! This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. The best of a home combined with the best of a hotel. Privacy Terms. By (I loved Fuego on my last visit). There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. You can also enjoy more vacation time, having special access in our ticket booth express, for purchases made on Internet or Customer Service. 800 006 FOTO (3686) Uruguayan Peso (UYU): Visa, Mastercard, Diners, Discover, JCB. ( NO KIDS ). Children under 4 years free. Chetumal-Puerto Juarez Highway KM, Km. The product is available to purchase at least 24 hours before you visit the park or tour. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. The amphibious vehicles are limited to two adults and two children. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. (1,150 reviews) "Convenient location, friendly staff, clean and affordable. Wyndham Boston Beacon Hill. Due to the nature of the product we offer, you always have the possibility to view the photos. Zipcode 77500. We had a great time. This historic hotel's 2 restaurants, 3 bars/lounges, and gym are some of the featured amenities. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. Xcaret Website; Xcaret Hotels; Other Parks and Tours; Xcaret Promotions; Have you visited us? You can post now and register later. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. For more information, please consult our list of products and services found in the Price list section of our website. Within Mexico. What is the minimum age allowed inside the park? And the hotel provides the transportation there and back.We highly recommend anyone to go and experience this wonderful place. Other services (ATM, WiFi and gift shops). The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. ), Check prices in Middleton for tonight, Mar 4 - Mar 5, Check prices in Middleton for tomorrow night, Mar 5 - Mar 6, Check prices in Middleton for next weekend, Mar 10 - Mar 12. Can somebody on a wheelchair access the Park? This activity begins at the marina located at La Casa de la playa hotel; and is offered to all guests from the hotels of Grupo Xcaret. Taxes and fees that are shown are estimates only. Our hotel prides itself on providing five-star service, yet in some cases, mistakes can occur.We have shared your feedback with all the involved departments so we can continue to improve our services, as it is distressing to see loyal guests depart with a poor perception from their experience. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! If I do not have credit or debit how can I make my reservation? With 25 restaurants and 10 chefs, Hoteles Xcaret go beyond with an incomparable offer for Cancun and the Riviera Maya destinations. Does Xplor offer activities for children older than five years old? No problem! Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. The staff were very friendly and the room was clean and cozy. What types of files are the photos that are downloaded? She answered immediately and assisted with even my most insignificant requests. We are sorry but no. But we purchased the photo package 2 parks & the hotel. You can download as many times as you need to while the code is valid. Those guys were amazing. I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. In case of amphibious vehicles, they can participate, but only an adult with driving license is allowed to drive. Help us preserve and care for our ecosystem! At the end of your stay, you can buy the photos at the store Tienda de Fotografia. Remember that we will always be available to offer you in each stay, the best of Mexico included!Sincerely,Jorge DucoingHotel ManagerHotel Xcaret Mexico.

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