What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. Who's crazy enough to start this website? JULIAN TOOK VERY GOOD CARE OF ME. Why Ripoff Report will not release author information! Unlawful and unprofessional. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Court documents are not available for this case. The Purchase Documents set is thinner by 1/3. Its HIS car, not mine. Advertisers above have met our
Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. I visited Arlington Police Department. You will be sorry. Merlex needs to apply this principle!!!! At home, I took the Purchase Documents set from the yellow envelope and define that: 1. This rating includes all dealership reviews, with more weight given to recent reviews. We offer: READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. Etta cost are not listed in ads or on their website. Dominate search results. As a matter of policy, BBB does not endorse any product, service or business. Making you a happy customer is not their goal!! 1105 N GLEBE RD, ARLINGTON, VA 22201. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Directions. Advertisers above have met our
NEVER!!! He told me yes! You name it they have it. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! Horrible customer service. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. We're all concerned about COVID-19. There are no page 1 and page 2 of the Buyer Contract. Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Was clean and in great condition. Consumers want to see how a business took care of business. There is a second line of financing exists. Copyright 1997-2023 Ripoff Report. Search job openings at Unique Auto Import. We inform our customers with the most accurate information we have at the time. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. The case status is Other. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. WOW that's great service, I expected a ride not to be taken for a ride. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Consumers love to do business with someone that can admit mistakes and state how they made improvements. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Buy at your own risk!! I signed the pages where the employee pointed with a finger. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Blame yourself! Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. Why Ripoff Report will not release author information! There I was told that car needed a new engine! |. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. February 2022 check engine light comes on again. Hiding negative complaints is only a Band-Aid. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. i brought it in the next day and showed Ramil. They assured me that they would rectify any issues and disappear when time to do so! Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. Dear Mr. Bill, Made an internet inquiry, had 2 responses, one from Mike and one from Grace. All business will get complaints. They told us the car was on the lot, but upon arrival, the car was no longer at their location. I decided to go back and read some of the reviews more closely. I asked to provide me with absent pages in my Purchase Documents set. Car dealership. N/A. That's the way you make sales and retain satisfied customers!!!!! If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. Anyone from afar could see that the reason they were doing this was because we left a negative review. This rating includes all reviews, with more weight given to recent reviews. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. Want to share your experience with this dealership? seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Ford F150 was advertised at $24,277. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. BBB Business Profiles are subject to change at any time. They said that everything was already discussed and I should just sign what was discussed. (703) 214-3598. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. Great deal done. This guy is one of the absolute worst i have seen and I used to train new hires for sales. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Initially I showed him a car that Id settle for but wasnt in love with. Dont click on those slick Ads! He replied "just let me know what the issue is and my mechanic will take care of it." They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. Some of the employees are rude and not helpful. Who is ED Magedson - Founder, Ripoff Report. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. July 21,2020 check engine light came on. #1 Luxury Auto Dealer in the Washington, DC Area! Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. They outsource all of their work to Philippines who do not know the basics of the English language. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Finally, one place to get all the court documents we need. Or at least Bill of Sale. I have no idea who it is. which was weird because I dropped of the car. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. It's only been two days since my initial visit to Merlex. All rights reserved. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. Employer est. He then texts me "if i am having any problems, contact the salesman! I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. Got a particular new car in mind? BBB Business Profiles generally cover a three-year reporting period. I purchased a car from here 2 DAYS ago! He then asked us to drop off the car at his personal mechanic for him to diagnose. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. Can be upwards of $3000.00 On top of vehicle cost. its only been two weeks and he has proof he put down what you asked for.". Copyright 1997-2023, Ripoff Report. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Otherwise they will come to my home and make to me bad. Find out what works well at Merlex Auto Group from the people who know best. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Domain Created. Hiding negative complaints is only a Band-Aid. Fast service. The police officer asked "how? Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. Consumers want to see how a business took care of business. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Start the purchase online and the dealer will deliver the car and the paperwork to you. This was not what was discussed. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? Sadly, the first salesperson advised me that the vehicle was sold the next day. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." CARFAX Vehicle History products and services are based only on information supplied to CARFAX. We've either got it - or we can get it. In the original write up they said that the car ran perfectly. Completely Shady, especially Ray the owner. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. From this document I defined the total selling price for the car. I Talked with a sales person who handed me the set of keys and walked away. and why? Life's too short, are keep it up and yours will. Sales: (703) 685-9312. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. Merlex Auto Group. (I checked it by calling to Arlington police department). Used Cars for Sale. 5 hours later I received a random text from a different sales rep asking how my test drive went. He spent 75% of the time i was there with me. And the best part of all, documents in their CrowdSourced Library are FREE. Bought a range rover. 40 minutes later I completed a fiancial form. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. You are absolutely right that we should have done a better job of following up with you properly. plenty of opportunity to grow depending on what you would like to do. I get to the dealership and the truck was not in the lot. Copyright 1997-2023, Ripoff Report. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. WARNING! For important participation details and mileage limitations, please ask your dealer. He knew nothing about the car so i should have known he knew nothing about anything else either. !! Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. And of course, they tried to up sale me another auto on the lot. I informed her, ok but was waiting to hear back from the sales person. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. On April 3, 2018 I got a bill and welcome letter from Ally Financing. I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. Beat local competitors. 1105 N Glebe Rd https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. I drove far to get the vehicle I wanted. Completely Dishonest and Fraudulent!!! In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. Will definitely be back in the future. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. I guess I was supposed to do HIS job for him. 8 years ago. Case Summary. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. :$6K . Than hung up on me. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. co workers were fun and easy to get along with. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! Please teach how to cancel this Certificate of Title. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Jason and Walter treated me with kindness and respect. Please DO NOT patronize this business. This is IMPORTANT! Visit Dealer Website. We purchased a car from MERLEX 2 Weeks ago! Beware! learned a lot about cars. Those sold cars are still being advertised. Tell us has your experience with this business or person been good? Sales. Case Details Parties Dockets. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! Was told I signed sold as is and that I didnt purchase warranty. We were going to drive 2 hours together to see them. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". It's been a month I still can't get my tag. 1105 N GLEBE RD, ARLINGTON, VA 22201. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. Gave me numbers on the phone. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. The posting time indicated is Arizona local time. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Sales (571) 200-0879. Almost half have been Mercedes and BMW's which is what we were looking at. Arlington, VA 22201. United States. All rights reserved. Safe. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. 1492 customer reviews of Merlex Auto Group. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. You never know. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. Purchased 2015 ******** **** ***** July13 2020 during COVID. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! Come Jan2022 job reopened so I started to use car frequently. who took it far and beyond to make sure I left satisfied. We DO NOT remove reports. Server location. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. How those businesses take care of those complaints is what separates good businesses from the rest. Even called me several days later to say car was there, but you told me wasnt before. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Bully there way in and steal your home. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. Uncover why Merlex Auto Group is the best company for you. Merlex Auto Group. They gave me a different one that needed new Brakes and tires. 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