A complete waste of time & effort & should be reported as a scam. View Safe, Fast and Verified Ticketek Marketplace is the only official re-seller we approve. General. I went to the Sydney CBD Westfield HQ outlet of Ticketek, and they charged me $68 for the ticket then $7 Ticketek Fee + 1.95% Visa/Mastercard Ticketek Outlet Surcharge fee. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. Sun 2 Apr, 23. If you click on "Mobile Ticket", you will get to the same link that was included in your etc. ?DO NOT BUY TICKETS FROM TICKETEK! Less missing out, more going out. Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. Trying to buy concert tickets on the normal Ticketmaster, tells me sale starts next day at noon and shows a countdown. $100. Im not waiting for nearly 12 months for my $1000! Choose your tickets. Date of experience: August 27, 2022. I've bumped the ticket by responding as recently as January 2023. That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. I used it to sell tickets to Penn & Teller (due to Covid wahhhhh). The two ticketing companies will now include unavoidable fees in prices earlier . 2. Customer support was really good too, they were polite and fast with replying emails. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. Sell tickets directly from your Ticketek Account. They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. Sell tickets directly from your Ticketek Account. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. [2022], Ticketmaster vs Live Nation Which One Is Best Option? Is buying tickets from Ticketmaster safe? Not all event tickets will be available to . Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. Garbag, will try this again because I had a pretty good experience but to be honest went in with low expectations. When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. The first payment may be due at the time of purchase. This post has been marked as non-political. Create an account to follow your favorite communities and start taking part in conversations. [2022]. I replied and asked for a direct line or email address to speak to management/no reply since. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. Mar. This may vary slightly depending on which delivery method you choose. Ticketek is not owned by Ticketmaster. Fred Jewelry Pretty Woman, 2 minute read. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. It doesn't say "From $41" or "$41 plus applicable fees". Start today. Therefore, it's impossible to speak to an actual person. See Tickets. B. Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? Just go to the Sell through Ticketek account page and choose "Tickets are in my Press J to jump to the feed. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. No contact details to chase, so far no tickets. I purchased Red Hot Chilli Peppers tickets the day they went on sale. It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. Buy and Sell Tickets. We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. Companies can ask for reviews via automatic invitations. Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. Kids in primary school selling tickets for a school play do a better job. price. I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. Does this mean there's actually no tickets left? Not only that, but Ticketmaster is now offering its services in across 32 countries and mainly deals in categories like sports, concerts, family and theatre events. No upcoming mobile tickets. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. After tapping on the option, add all the valid details about your ticket. In other words, it was the same $78 that they charged on the Website. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. The answer is simple by using online marketplaces like Ticketmaster and Ticketek. I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. I had a similar experience in May-June, it seems like theyre still struggling. tickets, mobile tickets (special links) or Ticketek app tickets. 2023 ProductReview.com.au Pty. for everything it works for mobile tickets, it works for print-at-home tickets as well I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. Note that the price is $41. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Keep in mind that you should make your request within 60 days after the event date. You will be able to find discounts of up to 30% on selected shows. i hope they fix it soon :,). Sell tickets directly from your Ticketek Account. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. has links for each of your tickets purchased. But the question is, which among the two sites offers promising services for you? Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. It will ask you where your ticket is, and then you can choose whether your ticket is in email, SMS or PDF. One Site. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) Its ticket resale without the hassle. (A .pdf).The transaction was finalised. So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. Ticketek routinely mismanages ticket processing which should be simple. . After the event; I received an email stating that the buyer could not gain entry to the event as they required a "hard copy" of the ticket, that I would not be receiving payment for the ticket & that I was liable for a $100 administration fee. Tixel is the best way to sell Ticketek tickets to genuine buyers at a fair issues and conforming to regulations. Always come back with request for more info. We may earn small commission from the products mentioned in this post. Unlike auction and classifieds websites, Tixels ticket resale offers advanced 1. . Refunds, Payments and Exchanges. Got an email saying the tickets were bought 2 months before the concert, and to allow 10 days for the money to show up in my bank account. Create an account to follow your favorite communities and start taking part in conversations. 6. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. purchaser automatically, and find your tickets there, in "Order History" section. Amanda Allison. Marketplace My Ticketek Ticket Delivery. There is a Box Office located at West HQ. My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. No mentioning of queues before! Ticketek, Eventbrite and many more. 7 days. The Premiere Marketplace for NFTs. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. If you google "Victorian Ombudsman" you will find both the Postal Address and an email address. ticket Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. Did it take long. ticket, Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Nepal Police Clearance, Copyright - Kenneth E. Senior Aerospace Scholarship Foundation 2016, acquisitions incorporated character sheets, what are the traits of a sarcastic person, high school for environmental studies ceeb code, original lynyrd skynyrd members still alive, dell inspiron 15 camera driver for windows 10, jeep renegade 4x4 usata francoforte sul meno, Vivre Sa Retraite Dans Son Pays D'origine, glee fanfiction santana and brittany pregnant, homes for sale in margaritaville daytona beach. eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. Almost 90 days and still waiting for my refund back. remembered as you explore the site, as well as assisting in security Ticketmaster vs Vivid Seats: Which Is Better For You? Visit www.scamwatch.gov.auA site run by the ACCC - I found useful. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. . Smart move, I did the same. And it has now been 17 days. Their customer service to follow up and right the problems is poor. If you have an event in mind, you can use the search bar and find the event through the event name, venue, and few more filters. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. No record of the sale on the website under my account. on Ticketek, you can sell it on Tixel. I cant attend the performance I have booked my tickets for. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. Jun 17, 2019 contributed by Nicole Bowman. It will charge you a reasonable fee if you opt for ticket exchange. Refunds, Payments and Exchanges. what exactly is their $15 fee paying for? They need a better system and more staff it seems. Ticketek does a terrible job of managing this chain of private parties. That's a difference of $596.71!!! I wasn't able to make the concert, so I sold my tickets on marketplace recommended by ticketek themselves. 24. Ticketek Marketplace Help; Buyers FAQs; restrictions.empty. I only contacted them about it 4 days ago. I assumed they were just really swamped at the time. President Biden calls for limits on concert and sporting ticket fees. Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. Date of experience: 23 January 2023 There may be a fee applicable on eligible refunds and exchanges. Mar. Charges 30% fees in the total amount of tickets. Login in your account and with the help of your exact location, the site or app will update you with all the upcoming events and shows happening near your area. The tickets can be purchased on Ticketek Marketplace at: https://marketplace.ticketek.com.au Look for the $330 listing which includes the Ticketek Marketplace fees. You answered your own question - they are separate sites, why would the purchases be linked? Although both of them have many similarities, we can still differentiate them based on services and policies. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. DO NOT reply like a regular email, you won't get a response. Sell tickets directly from your Ticketek Account. Ticketmaster. ticketek marketplace fees. I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. You get to buy in-demand tickets at face value prices mostly. This symbol means you're seeing tickets from other fans too. Ltd. All Rights Reserved. 30 days. Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. Dealing with the same thing atm. If not using Ticketek Marketplace please also consider the below. . But in case you were not able to find the answer you were looking for, then you can opt for fan support service where the fans support representatives are available from Monday to Sunday starting from 9 AM till 12 AM, midnight, ET. I had to take a morning off to get these tickets for my daughter. In business since 2010, we are the original broker services automation platform. AA. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. The $41 itself doesn't have any superscript that leads to an explanation. phone and you can see your tickets there. After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Get your tickets quickly as they are usually available for a limited time only. We use dedicated people and clever technology to safeguard our platform. Site & quot ; Site & quot ; button or an alternative delivery method be! Image Based Life > Uncategorized > ticketek marketplace fees. Ticketek Marketplace will not be liable for any incorrect payments made due to the wrong bank details given in the seller's profile. Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . 1 minute after noon it's my turn and all tickets are already soldthis was a small town concert. The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. Where under TicketExchange you can exchange your ticket with others, under fan-to-fan resale service you can sell your ticket to another fan after being verified as a legit individual seller on the platform. These cookies are set by our 3rd party analytics tool, Segment. * They also charged me $100 administration fee (for what?!) If youve forgotten your account details, never fear we also accept official email and Tickets are sold by Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") as agent for and on behalf of Brisbane Powerhouse ("the Seller") and are subject to the following Terms and Conditions. Still waiting for my refund 6 months. $75. If you don't, you may be charged additional fees. Report. I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. Press question mark to learn the rest of the keyboard shortcuts. You will have to visit Tixel to sell your ticket as you cant directly sell your ticket through Ticketeks website. Accessible parking must be pre-booked via Ticketek's Accessible Bookings Hotline: Reach them by phone on (03) 9286 1208, or; . Safe, Fast and Verified we hold on to your ticket until payment is received and any fees are clearly outlined. But since you still have to look forward to the delivery fee, service fee, etc, the amount will only increase gradually. . It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. Both Ticketmaster and Ticketek offer platforms that are easy to use. November 16, 2018. You can get in touch with your friend (or ticket broker if you purchased from a ticket It goes against our guidelines to offer incentives for reviews. Yes, since Ticketmaster offers a 100% guarantee on the validation of tickets and it verifies sellers before selling on its platform. Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. A subreddit for Melburnians and Melbourne enthusiasts! I couldn't return to where I was, no progress, the booking system repeated itself, etc. I also purchased ticket insurance. Tixel supports these tickets as well. Sold tickets via Marketplace early Sept for an event 3 Oct. Feb 9, 2023. Ticketek acts as a good global leader with technology in ticketing. Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. Two years ago, she mentioned how a chatbot solution could help us . Similar thing happened to me when selling tickets for The Strokes. If as many people forward thier experience to the Ombudsman as have made comments here they will be certain to investigate. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Also had to wait about 3 weeks for them to reply to my ticket, maybe it's better now? To preview, click "Buy Tickets". If you did not find an answer over there, then you can submit a request through the sites Help Page. . How is scalping allowed, who is the ombudsman I can go to for this? . The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. I will NEVER buy tickets from this company again! Calls to the only listed number for Ticketek are just cut off. Tropical Storm Agatha, Choose how your checkout appears for attendees. On the secondary market, fees are equal to 31% of the ticket price, on average. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. No wonder people resort to scalpers!! * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. Before the final confirmation (in step 4), select the 'private listing' option. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! Been trying for days. You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. Ticketmaster vs Ticketek: your favourite artists concert is approaching soon, and the booking of tickets has started but you are not able to get tickets until the event day. Ticketek routinely mismanages ticket processing which should be simple. Has anyone experienced the same problem as me trying to remove their tickets from listing at Ticketek Marketplace but unable to? i spent 2 hours online and still didn't manage to secure tickets. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. Click on a logo to start selling. Our The last step involves you deciding how you would like to get paid for the ticket. Further details in the disclaimer. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. This meant that I had to sit & concert was standing room only. After calling the number and listening to all the preamble, the call disconnected. Maybe you can give it a try now and hopefully it works for you. Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. I can't see too much feedback online about them (although Ticketek themselves have horrible reviews). There are now 6 discount code, 8 deal, and 1 free shipping promotion. Australian F1 2023 - Saturday Only. Press J to jump to the feed. Ticketek claims to offer you thousands of different experiences in live events across your liked categories. Dont go near it- use Tixel if you can instead. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. I have sent an email to resale, but wondering what my next step would be if it is not rectified. Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. About Ticketek. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. The new platform will go live later this month at www.marketplace.ticketek.com.au. If you haven't received your payment within 10 business days, please check with your bank first that there are no pending payments before submitting a request. Thank you. It's a great practice to set a temporary password in your Ticketek account before doing If you can buy tickets somewhere else, do it! short-changed. Apart from this, they do not charge any additional taxes and convenience fees. For Light Creatures please phone Adelaide Zoo on 8267 3255. If you're planning your visit, you can . In writing I was told I would receive the payment from sold tickets within 10 business days, as of . The only way to buy one was to ring the number listed on the Ticketmaster website. Yes! Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. 2018-2023 Tixel Pty Ltd. ACN 625 710 581, The safest way to resell tickets to any I applied for a refund in August but have not been contacted. Ticketek Marketplace Terms and Conditions of Sale. Garbag . Their customer service to follow up and right the problems is poor. Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. Scroll down and click the big "Sell Your Tickets" button. So thanks very much! Its a party over here. Once seat selection is done, add your personal details and pay for the tickets. [2022], Ticketmaster vs Stubhub: Which Is Right For You? For Light Creatures please phone Adelaide Zoo on 8267 3255. Takes days, even more than week to get reply. Ticketek will charge you the service or delivery fee based on your location and per transaction and nothing is set. . The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. Oakdale Middle School Staff, McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . as seen in. I put in an online request on ticketek a few days ago but haven't heard anything back. ticket looks like this you got a mobile ticket from Ticketek. Safe, Fast and Verified An administration fee of $10 will be charged. A truly digital company, ticketek.com.au is Australia's . 0 $0.00. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services . the actual Ticketek mobile link. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. $200 Negotiable. And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. OriginalNumber5905 5 mo. Why does Ticketek Marketplace charge fees? Paid $193 for $78 tickets. (which is not true) and therefore I would not be paid for them. When Ticketek get back to you, it will come through as an email. Lasttix offers promotional services . Failing that you'll receive a full refund. 30. Inspite of giving all the details, continuous email stating - send it in new format or send more information. 55 Plus Rentals Abbotsford, "Our Zendesk Customer Success Manager is very thorough, result-oriented, and her guidance has helped us a lot in making the right choices. We missed the show! Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). Hi, can I ask what section of consumer affairs did you contact? [2022], Gametime vs Ticketmaster: Which Is Better For You? I had no idea where to post this, so thought I'd post it here and ask for advice. -. Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. Try to use someone else or let me know how I can get my refund. I think their website is unclear though so they should fix it, Terrible website. I have now received a final response on 4/5/21 (3 months after my initial enquiry).