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Terrible waste of $800.00 dollars. LG has scheduled repair FOUR days from now. He was retired and had just found out he had a terminal illness. Our appointment time was between 1pm and 5pm. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). Recall Details. I am extremely unhappy. 2,800 dollars. Was given the date for Sears to come look at it of January 4, 2023. 795.7519240 . Where is the circuit board? Which happened a few months ago. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. I guess the code it for the freezer a defrost sensor. The product stopped cooling on April 9, 2020. Model # 795.79044.310. Overall, here are the potential causes of the leaking: Step 2: Uninstall the Old Compressor. 2015 Kenmore Elite Model 795.72483.410. I hope you all lose your shirts when the consumers get done with you. So, you can completely trust and freely choose the best kenmore elite refrigerator 795 of 2023. It has all been a huge nightmare. About 2 years of use. This is a faulty design problem and I would like a better more reliable replacement. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. I am in contact with a lawyer regarding class action. Ill never deal with seers series home warranty seers home services as soon as my contract is up. The Kenmore/LG brand will no longer be a product used in ours, any family members or any friends households ANYTIME SOON! For a new refrigerator every year, someone has to take responsibility!!!!! My wife and I had to eat out during that time and the inconvenience trying to keep medicine cooled with an ice cooler. LG KNOWN by another nameKENMORE ELITE. In August 2019 the temp started to climb in the fridge and freezer but in a day or two it started working again. For what we paid for it I figured we would get a lot of years out of it. The builder that did my house had Sears as the appliance supplier unfortunately. You can also browse the most common parts for Kenmore / Sears refrigerator model 795.74023411. And its sounds like its going to be not cheap to fix it! Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. Called sears and emergency appointment set up for week later! I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. Beyond disappointed Im angry. Bought brand new $3200 Kenmore Elite fridge in 2017 (on 3rd compressor) $750-$1000 for each of the 3 repairs (Using the same faulty compressor all 3 times!) Sign in Submit a Complaint. Technician did not show, his reason was he was overbooked, he was tired and it was too late. However, LG will not honor the Kenmore Compressor warranty. I am telling you what my warranty says. RETRO DESIGN - Enhance the appearance of your decor with the RCA Refrigerator. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. They obviously know the problems, yet lie to their customers. How can I find help? None available. Model # 79574307810. I purchased a Kenmore Elite Refrigerator not even 4 years ago an the refrigerator stopped cooling the week of Christmas causing me to lose a ton of food for Christmas eve an Christmas day. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. Talked to 5 different repair men. That is absurd the fridge is almost new. kenmore ELITE model 795.72053.117 purchased at Sears Store. That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. I freaked out and after much research and 100's of calls had a tech come out on 8/14. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. Ordered it and another week until the origional repair guy came back and replaced the condensor. I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. (86 pages) I purchased a 3 door kenmore with filtered water through the door. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! Any help would be appreciated. Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. The tech said compressor is bad. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. It is pretty bad when no one will work on them. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. 3. Purchased a Kenmore Elite 3 door bottom freezer in 2015. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. Part and labor is expensive to replace. Is this refrigerator model in any kind of recall. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. I purchased it on July 4 of 2018 and it just stopped working two days ago. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". now the ice maker fan has another error. This mode is navigated by pressing two buttons on the display panel. I will not ever purchase another Kenmore product. I have a kenmore/LG trio refrigerator purchased in 2016. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. We didn't have him fix it and then read that my compressor has a 10 year warranty. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. One even went so far as to say they wouldnt touch it with a 10 foot pole! Bought a Kenmore Elite, model # 798.73153.610 from Sears. When we called back a different representative told us that Sears only covers up to $500 for the total repair job. Still waiting for parts and unit to be repaired. Check the Light Bulb. Compressor went out, now July, 2018. The conclusion we came to he didn't want to change the Compressor. We were able to finally get a replacement fridge in June 2016. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? Ice Drop Refrigerator Water Filter Compatible with Kenmore 9083 09083 469083 469020 . It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! Kenmore Elite Refrigerator model 795.74023.411 Bought Kenmore Elite refrigerator model 795.74023.411 on 1/8/2016 for $2599.99 on 6/4/2020 it stopped cooling. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. Fridge quits cooling and freezing. We have had two technicians out, one put freeon in but it seems to run all the time. . The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. Turns out this model of Kenmore Elite has a huge recall due to Linnear Compressor failure. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. sears is junk. Serice call total of $514. Bought a Sear Kenmore Elite 3 door Counter Depth. When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. At these prices augh. So far 2 compressors, the condenser and dryer and freon have all been replaced. Good times. Sears Kenmore refuses to honor the warrantee specified in my owners manual. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. Sign me up for a class action lawsuit. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. I need to be added to claim. Arrived on 9-8-21. of course lost a fridge full of food. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. When I called Sears, they were not the least bit helpful. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! Really? if nothing else i can let them know that they have bad products. Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. External Dimensions. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? Let's file another one. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. Now the repair service has to order the parts and we are still without a refrigerator. Do the following of the light in your Kenmore refrigerator is not coming on: 1. PLEASE CONTACT ME! I was then advised to go to Schedular chat on Monday. He brought up the repair order. I am currently in the same situation. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. Contacted local Appliance service company to look at the fridge and found compressor to be bad. Model Number: 21Cu.Ft. Bought a L.G fridge freezer in November 2016. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. You got it, I would have to pay again. LG is willing to fix it per our repair serviceman but Sears is unwilling to release the serial number so LG can authorize a work order number. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. We had at least 10 calls between Sears as well as the same amount to LG. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. ft. large capacity French door refrigerator is roomy enough for all of your favorite foods and drinks. Compressor went out. The second time in barely 3 months (Hurricane Ida and Nicholas). Sears could not get tech out until July 19. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. open the freezer and fridge to nothing being cold at all. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. This is not even 5 years for this unit. I will never buy from Sears again. He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. and $100s of dollars of food each of the 3 times this compressor went out! Glad the Sears closed by me. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. What a joke. I pulled off the back cover and it has an LG compressor. When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. Please advise me on next steps. #2. It is the compressor. Long story short I'll probably end up purchasing somewhere different. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. What a rip off, these foreign products are to the American Consumer. He replaced the compressor which cost me around $350. Same story here. (3) When the defect CODE removes the sign, it returns to normal operation (RESET). I'm furious now. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). Not only did I lose them unit but about $800.00 worth of food. The whole inside of the bottom freezer draw forms a layer of ice. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. We purchased it again the following year, and again. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! Called Sears for service, they no longer service my area after my extended service lapsed in 2020. From reading all these comments, the compressor is obviously an issue & should be recalled! I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. Had repair man come to my home which told me that we have a Big Freeon leak. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. Wrong color than advertised, and won't keep ice-cream cold. We are saving for new appliances, it's like trying to save for an old used car. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. Please add us to you class action lawsuit! $300. 4/28/20. I mean the same repair guy. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. condenser and compressor. After 2 days, the unit was still not cooling. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. I purchased a new Kenmore refrigerator in 2018 and on July 27,2022 the compressor stopped working, 2 months after our warranty expired. I am living on social security and have very little extra money to cover these repairs to my refrigerator. The repair man told me that he had those model with the same problem for that year. I am guessing it will be $350 on labor based on Sears estimate. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. $1200.00 was original estimate. 5 years ago from Sears. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. Says it will cost $659 to repair, but he didn't address the rest of the issues. He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time.