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Just replaced youview box hard drive following your easy to follow instructions. Thanks for your very clear easy to follow instructions which helped this 69yo silver surfer fix his box in minutes!! The main advantage of an SSD (its speed) is irrelevant to Youview boxes because AV-rated spinning disk hard drives are sufficiently fast for playing back and recording simultaneously. border: none !important; UTV unavailable on YouView via catch up/on demand. I ended up using MiniTool Partition Wizard, it was straight forward. Box up and running this afternoon. 20 minute job and around same for setting up after reset. 2 weeks ago I rang up and cancelled just the TV package but kept the broadband and the woman I spoke to was adiment I would need a new box to watch TV. Thank you so much for these instructions! If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. No, you need to get a BT Broadband package if you want to watch BT TV. Excellent instructions. Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. /* ]]> */ And if you cancel your contract it is only these services that will stop (in this case BT TV). hi will a buffalo hd-pvu2 500 gig work in it. first time I have ever done anything like this and I followed this step by step and Im happy to say I am up and running. Weve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box. I used Gparted as I am running Linux Mint. Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. It has the title of 'How to return your kit'. Software reset, factory reset and internet reset all failed to work. Read our cookie policy. Any ideas? Fantastic. Just to add to the above. After following your instructions everything works a treat. Well worth checking for blown/burnt components as you suggest. Get in touch Need more help? Youview is a TV service that provides more than 70 live digital channels. Works fine now. Very clear instructions. Whether you can get all the HD channels depends on what transmitter you will get channels from and the reception conditions. I had put my bt box in the bin then came across this website. Hi all sorted now there was a loop on my broadband before it entered the house. We recommend only buying new drives for maximum lifespan, reliability and for security of your new recordings. I doubt if complaining to BT would be effective. So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. That's why we have an automatic standby mode. Open reach sorted that and Netflix works fine now. If so why are BT misleading customers into believing that they need to return their YouView box? Reports about this have diminished, so maybe BT finally put a stop to the misinformation. These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. " /> Thanks for the indepth information. On further investigation the hard disk heads had stuck. If you take the bare hard drive out of the portable enclosure the disk might well work. YouView is a broadband internet ( IPTV) based video-on-demand and catch-up TV platform that is being bundled by several ISPs across the United Kingdom and has also been sold at retail. Teslin Fake Id, Gripper, Very helpful instructions thanks so much! Unfortunately, I get to YouView>please wait, loading but then it switches off (red light), switches on again and goes through the same procedure. Just replaced the drive in my YouView box using the above clear, concise instructions..! Need help with these connections? Assuming youre already with BT for your Broadband, then the costs are as follows: TV service: Either 4 a month (basic service) or 12.50 for the unlimited service. Chichester Great instructions! Hi, Sound on HDMI did not work initially but yet again thanks to blog some else had had this experience and posted the resolution .Great experience keep up the great advice. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. Box now perfect. To help this run smoothly, make sure: Your box is plugged into the mains and the power switch on the back is switched on. Some people have had success with a 1Tb drive. I installed my new HDD into my 4k box. !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;r A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. Awesome advice! Press and hold the reset button on the right-hand side of the box. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. Turn the power on using the switch found on the back of yourbox. Im curious about fitting an SSD. I tried the factory reset and the usb reset but no luck. Dream Mat Mousse Quelle Teinte Choisir, I cannot thank you enough. OFCOM aren't interested in BTs subscription TV service. My box got into the loading loop and beeps several times after switching it on. I ordered SATA cable to connect the drive to computer and see if it works this way although not sure if its not gonna reset the disk now, like youve mentioned it at the beginning. I still use the box as a YouView box but within a couple of . I can't see how they would be able to get away with nobbling their boxes post-contract unless before providing a new box, they clearly stated this in their promotional material and T&Cs. Carefully lift the lid up pivoting at the front of the box, revealing the insides, but dont yank the cable connecting the lid to the PCB! Could it be that as I bought a second hand hard drive this is why it wont work? Fresh out of ideas now on an otherwise healthy looking device. Which Sunglasses Are Worn On The Mallorca Files? The different options available are displayed below. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. width: 1em !important; Find great local deals on second-hand satellite & cable equipment for sale in G327UY Shop hassle-free with Gumtree, your local buying & selling community. http://www.digitaluk.co.uk/industry/About_DTT/The_postcode_coverage_checker, https://www.productsandservices.bt.com/products/add-tv. The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. So count me as completely and utterly confused! It's annoying, frustrating, and quite frankly, definitely a mood-killer! And BT reps have publicly stated the box will continue to work. It sounds like there might be another fault rather than the hard drive itself. Instructions for doing this can. Are the Segate and Western Digital hard drives interchangeable of is it best to replace the original? } else if (window.attachEvent) { Need more help? They have a limited lifetime number of writes available so the continuous recording to disk that happens while watching live broadcasts (which allows you to pause and rewind live TV) might prematurely wear out the SSD. So clearly explained. for (var i = 0; i < evts.length; i++) { The chips inside an SSD can only be written to a limited number of times. However, when using the SMART standby option, I noticed the disk span up and back down again about once per minute, which was quite loud. window.wfLogHumanRan = true; Ignore the above. Software reset and factory reset still failed, taking me back into maintenance mode. Many thanks. background: none !important; It looks like you're new here. Many thanks. It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. Teslin Fake Id, Does anyone know if the SSD has much of an impact on this? Replaced the hard drive with one pulled from an old laptop. Select Automatic standby. Thanks Again! Bought replacement drive and fitted in 10 minutes all as your guide. Thanks Russell. This will restart your box, initialise the new hard drive and run through the software setup procedure for the box. All good Cheers! This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. Thanks again for these instructions, and good luck to anyone else fixing their YouView box . I found them when our box started humming a tune and I wanted to know how to take the thing apart. Note to others, when the instructions say wait a few minutes for maintenance mode to appear, it really does mean a few minutes. Ill just endorse a couple of points made by Keri above the sticky pad holding the original drive had me cursing, and a bit of firm persuasion was required to get the drive out. Mine actually had a Seagate ST500VT000 fitted. Dream Mat Mousse Quelle Teinte Choisir, nearly bought a new youview box, but found this site after a google search. Many Thanks. Is it possible to subscribe to bt tv if you dont take there broadband ? Channel Nakoni Alamat Ng Pilipinas, The sticky pad was the culprit! Why couldnt more companies follow your example? Thanks to this site, I was able to buy a correct replacement disk (eBay) and now have a newly functioning box. Channel Nakoni Alamat Ng Pilipinas, The below will appear on the email currently with the title of "About the services you're stopping". It just makes the same beeping noise and wasnt recognised. The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Are you able to temporarily move the YouView box nearer to your router so you can complete the setup with it plugged directly into the router with an Ethernet cable? .main-small-navigation ul li ul li.current-menu-item > a { background: #22a9f7; } On demand and PVR works fine. A really easy guide to follow and got my box back up and running for 25. Place the PCB back in the bottom half of its casing. A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. The Ethernet cable is securely connected to the Ethernet port. Incredible. Will NEVER go back. Given the number of people leaving comments, it must be a common fault. The part number for the 500Gb drive is WD5000LUCT and the drives are still available brand new from eBay here. Got drive from ebay.Thanks. BT TV Box Not Working. Weber County Sheriff Jobs, What are things against if so They have confirmed on their forums that it is not the case, but by all accounts the call centre staff are still misleading people.. Or just poor product knowledge. Hi, I have tried your method and my 2100 youview box just goes to black screen after I press the power button to enter maintenance mode. I still have the old 1tb drive which Ill just keep handy for a month just in case etc it still spins up and passes Win 10 disk health checks so we will see how long it lasts. Just repaired my box with a new hard drive from eBay for 23 following your instructions and works a treat! The hard disk might need to have all the partitions deleted rather than partitioning and formatting it in a computer. Anyone have this for a 1TB drive? Remove the lid. Thanks for the guide. If you put the original drive back in the YouView box later it might be wiped and reformatted automatically rather than being recognised again. when in fact I have the anytime call package and when I asked for the anytime call package to be removed I was told that if I did that or indeed if I made any other change to my broadband or call package it would initiate a new contract (wrong again!). My husband . A YouView Box FAQ Some On Demand apps are only available in certain regions. My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. Hi Dave, those are 3.5 drives so are too physically large to fit. Hi . Everything went swimmingly, but there was no sound. YouView is supposed to be a box you can use without a subscription. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. Will my YouView box from BT work if I decide to leave BT? YouView with BT BT offers three main options for TV with YouView, and they're all available as part of a bundle with phone, broadband, and mobile as well. Visit our full contacts page here. And of course the new property having a working aerial. If you are bothered about BT hobbling your box, an idea I think is ludicrous, don't connect it to your router. If your box is out of its 2 year guarantee you might be on your own unfortunately, unless you want to get into DIY solder reflow ovens! perfectly quiet, its lovely. Hi Moral here is buy a new drive, not refurbished, especially if your old drive has fully stopped spinning. The ultra-compact YouView box gives you 7 days of catch-up TV and the full range of Freeview channels. I then initialised the drive but didnt format it (using Windows 10 disk manager) but that made no difference. Teslin Fake Id, Thanks for the quick response and here are some related questions.. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. The 320GB HDD in my neighbours Talktalk DN372T failed. } Choose the first option Software Reset and press the right-arrow button to confirm. I'd plug the box back in. Visit our full contacts page here The DN372T boxes are a different generation to the ones in the guide above so will work differently. Ordered one of the recommended drives and installed and fully functioning very quickly. The two medium length screws hold the PCB to the base. if (window.addEventListener) { Also worth noting as an aside that the first customer service agent told me that I only had a weekend and evening call package (wrong!) Same issue as most, strange noises during boot after power failure, probably rendered hard drive corrupt. The four longest screws go in the bottom of the case. Everything else will continue to work perfectly. if (window.removeEventListener) { I have factory reset with saved recordings and still not fixed. I successfully managed to replace a failed Seagate hard drive with a 1Tb Western Digital. Liz3 Member Posts: 1. It's been confirmed by both BT and by YouView that these threats are entirely unfounded. Within three seconds press and hold the power button on the front of the box and hold both buttons. If youre using Powerline adapters, make sure these are connected also. By continuing to browse, you are agreeing to our use of cookies. If you take some before and after timings let us know if fitting an SSD speeds up the menus and cold-booting! I have to wait for the box to reconnect the internet and restart . I couldnt figure out why I couldnt slide the drive out after removing the screws and had to use a little more force than I was comfortable with. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. Or maybe not. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free. Waterpik WP-450 Flosser Battery Replacement, Philips AirFloss Battery Replacement Guide, Blu-ray Player Zone A,B,C to Multi-Region, New Bearings Available for Nutri Ninja Blades, New Article About Karcher Window Vac Spare Parts. How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. 10h30. Everything else will continue to work perfectly. Still functioning Cancelled a couple of months ago. See our connection guide. I read a comment that if BT waking up appears, I may not need Maintenance mode. They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. Great work Mark, good to hear about your successful drive replacement! They have nothing to do do with the functionality of the actual YouView box itself. Sourced one from eBay for about a tenner. Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! Find many great new & used options and get the best deals for Humax HDR-2000T Freeview HD TV Recorder at the best online prices at eBay! So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. JamesB Member Posts: 841 15 October 2013, 8:04PM A moderator in the BT Forum has confirmed that the box will still work after cancelling. Im not sure why all the previous steps failed, but that last method with a cloned drive worked for me. If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. Remember to plug in the cable between lid and PCB before screwing the lid shut! From Box management select Power & standby. And, yes, once youve got to the Maintenance mode screen and selected Software Reset you do have to suffer a few minutes with a blank screen! Once the lid was off, my suspicion that the hard disk was responsible was confirmed. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. You can get to the cog by pressing Up and right after opening the Menu. Not tried the BT Vision option but I wouldn't expect that to work.