Fill your details and a representative will get back to you shortly. I attempted to add my door to the Genie Portal using the add on the Devices page, but when I do it throws the error (You have attempted to add a Serial Number that is not approved for this device. For iOS devices, turn off cellular data by exiting the app and opening settings. DO NOT install Aladdin Connect on garage door openers manufactured prior to 1993 without photocell non-contact safety sensors.9. Do not drill all the way through the door. Pre-drill 2 - 3/32 holes. 6. 12. Can someone else log into theirs and see if they have any doors listed? Clean the garage door where DPS will mount. 1. Install double-sided tape to the back of mounting bracket and affix to the garage door. Console Connect, a global Network-as-a-Service (NaaS) platform, has launched what it describes as the world's first private connectivity solution to help businesses dynamically and securely route traffic directly between devices and clouds globally without traversing the public internet. It now appears in Home Assistant through the SmartThings integration. It now appears in Home Assistant through the SmartThings integration. (Or in other words, if the antenna color is purple or yellow, or identified in any other way as a Security+ 2.0 opener, then Aladdin Connect is not compatible.). If you need additional information, please review the resources below. It does not list my Google Home.Hub display. Choosing a selection results in a full page refresh. 1209 West Carrier Parkway #306 Access the control panel, then the Network and Internet tab, then Network and sharing center, select the option Change adapter settings. An extended screw is provided to secure Power Pack to the outlet if needed. 1. Plug Power Pack into wall outlet. 2. Mount to steel reinforced end stile on the far left or right under the top hinge. Once all the devices are reset, try connecting again to see if it works. Visit www.GenieCompany. If you need additional assistance, please contact our customer service line at 1-866-599-4995. My garage door just stopped working 2 days ago. It shows all my other devices with Google Assistant, just not my Home Hub, which obviously, is my main device where I'd most likely use it.Does anyone else have any experience with using Aladdin Connect with Google Home Hub and making it work? Insight Service: Content Filtering. Garland, TX, 75041, Denton TX Location: 3. FIG. and then strip 1/2 in. New Genie models shown. This is where you create your PIN. DO NOT install on one-piece doors 10. Leave wire spool intact for this part of the install. SAVE THESE INSTRUCTIONS, Genie Garage Door Opener Replacement Parts. Dallas, TX, 75204, Keller TX Location: Restart Your Phone. At the top of the page, tap to turn the green switch on the right-hand side of the screen off. Insert the wire into wall control inputs either: (OPTION A) Directly to the garage door opener. OR (OPTION B) To the Back of the wall control. 5. FIG. In the Home close to Wi-Fi Router: Download the Aladdin Connect app. 9. DO NOT RETURN PRODUCT TO STORE. STEP 2 In the Home close to Wi-Fi Router: Download the Aladdin Connect app. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Set Up and Programming Aladdin Connect Genie, 2225 E Belt Line Rd 301-E, Carrollton, TX 75006, Weather Seal, Vinyl Trim And Garage Door Threshold. Need help finding the right garage door opener part? Contact customer service to help you walk through setting up a new account with a valid email and adding your doors to the new account. 2821 McKinney Ave #4 UNPLUG GARAGE DOOR OPENER PRIOR TO INSTALLING ALADDIN CONNECT Door may operate unexpectedly. Ordering information for the adapter is listed at the bottom of the page. FIG. I tried several times, including disconnecting and reconnecting the power to the opener, turning off cellular data on my phone. A: Yes. Q13: Can I use Aladdin Connect in conjunction with Home Depot's Wink First you should turn off your cellular data. DPS should snap onto the bracket.NOTE: The DPS included with this kit is already programmed to the DCM. com/AladdinConnect to check compatibility with other manufacturers controls or check your garage door openers owners manual for wall control wiring instructions. Route wires and secure with supplied staples. com/AladdinConnect for more information. Its prime objective is to provide authentic information. FIG. 2. Android Go to Settings > Network & internet > Internet to turn on Wi-Fi. Move Aladdin Connect to a position that better suits the Wi-Fi signal from the router. For iOS devices, turn off cellular data by exiting the app and opening settings. Strangely also running into this just in the past few days. Wire Aladdin Connect: (Single door install shown) Aladdin Connect will wire directly to the wall control connections at the powerhead or directly to the wall control. Replied on March 4, 2023. DO NOT install Aladdin Connect on garage door openers manufactured prior to 1993 without photocell non-contact safety sensors. STEP 1 In the Home close to Wi-Fi Router: 1. What is the difference between WiFi 6E and WiFi 6? What is the best garage door opener for a commercial door? Install the entrapment WARNING label next to the wall button or console, in a prominent location.5. What do I do? DeSoto, TX, 75115, Dallas TX Location: Restore power to the garage door opener. In the Home close to Wi-Fi Router: Download the Aladdin Connect app. If you need to speak to a Customer Care representative, please call 1-866-599-4995 Monday Friday from 8 a.m. to 5 p.m. Independent Advisor - Community. IMPORTANT: The Genie Aladdin Connect controller is compatible only with residential sectional garage doors. Contacting aladdin connect, an employee says that it's Google that forces the pin (then why am I telling aladdin to disable it?). Look at the Wi-Fi icon at the top of your smartphone screen and check to make sure you have at least two bars of strength. You have scanned a QR code for the serial number of the Wi-Fi module on your garage door. If mounting to drywall, use anchors provided in the kit or if mounting to the perforated angle at opener location, use nuts, washers, and screws provided. A. Aladdin App report lost connectivity repeatedly through out the day. If you determine that you do not have at least two bars of Wi-Fi strength, there are a few reasons you may have limited or no Wi-Fi signal in your garage. Powered by Discourse, best viewed with JavaScript enabled. A GREEN LED indicates a good Wi-Fi signal. Right, it replaced the old UP app, not Genie. Search your app store for Aladdin Connect. Note that some openers need a special adapter. But only one of the openers with my account was a issue. Visit www.GenieCompany.com/AladdinConnect for more information on older models and other brands of garage door openers. *See note for other models and brands. does not connect to the Internet dropbox. There's likely something on your computer or network blocking Dropbox's access to the Internet. You'll have access to a history of use by each opener along with when the door was used. The Aladdin Connect operating system is designed for unattended operation. Monday - Friday: 8 AM - 7 PM CT Mark and drill 2-3/32 pilot holes and mount bracket to the wall using supplied screws. Another good news was announced earlier this week. 1. My username is not a valid email address, so I can't reset my password. Ill be following the github issue. 7. Improve your network security Webinar 3/17 11AM PST. Click on that. Under Networking you should see an option with a name similar to Network Address (IP). My genie app on my iphone will not allow me to connect to the home wifi even though my phone is connected to the wifi , In the genie app i push the wifi tab , a screen comes up with the following headings - Wifi Name - Password - Security - Channel i have filled in all these titles with the correct details. Plug Power Pack into the back of DCM as shown in STEP 1.NOTE: LEDs on DCM will flash momentarily as it reacquires signals. Thanks. Locate an area that. 3415 Custer Rd #103 I dug into this a bit, running the aladdin-connect pypy package ( GitHub - shoejosh/aladdin-connect: Python module that allows interacting with . To setup the product, please download the Aladdin Connect app and follow the instructions. B. 4. [table id=22 /] Aladdin Connect App Not Working - FAQs: She should name off your doors. Were aware of the situation that some of our customers have experienced with our Aladdin Connect App and apologize for the inconvenience! Keep remote away from children.3. 3. Use included self-tapping screws to mount DPS bracket to top door panel end stile. ET. I agree they must have changed the ios app and its somehow connecting differently and these doors no longer work with the Genie Portal and therefore dont work with HA. Wondering if anyone has tried it with home assistant and if it is working OK now? Press orange tabs down and insert both wires into connection points for DOOR 1 on the back of the DCM. Not to be used for permanent mounting. com/AladdinConnect to check compatibility with other manufacturers controls or check your garage door openers owners manual for wall control wiring instructions. I cannot connect my new garage opener to wifi correctly. Do I need a WiFi 6E router to use WiFi 6E products? I already have a Samsung SmartThings account in order to integrate my Emerson Sensi thermostat into Home Assistant. Clear App cache file from app Settings. On the right, select Manual IP Address. The Aladdin Connect operating system is designed for unattended operation. Included Components with the Aladdin Connect Add on kit: DCM (Door Control Module, DPS (Door Position Sensor), Hardware bag, Power pack, wire spool, insulated staples, instructions. This covers the vast majority of Genie openers, including all the currently sold models. The Aladdin Connect smart home garage door controller always gives you power over your home by monitoring your garage door's status. 2225 E Belt Line Rd 301-E, Carrollton, TX 75006, Dallas Texas,Plano TX,Garland TX, Highland Village, Lakewood, Las Colinas, Lewisville,Little Elm, Grapevine,Haltom City,Hurst,Keller, Forney,Carrollton,McKinney TX, Murphy Texas, Oak Lawn,Arlington TX, Parker TX, Plano, Preston Hollow,Richardson TX,Denton, Addison, Allen, Bedford,Coppell, Crowley,DeSoto, Euless,Flower Mound, Rockwall Texas,Garland Texas, Rowlett TX, Sachse TX,The Colony TX, Lavon Texas,Fort Worth TX, East Dallas, North Dallas,Wylie TX, White Rock Lake, area Lakewood,North Richland Hills TX,Benbrook,Burleson,Frisco TX,Waxahachie,Red Oak,Irving TX,Mesquite TX,Azle TX. I have deleted the information related to the integration from my configuration.yaml, restarted Home Assistant, added the info back into configuration.yaml and restarted Home Assistant again. Go back to Step1 (above). Using the DCM mounting bracket as a template at the optimal Wi-Fi location. Mount the Door Position Sensor to the reinforced end stile at either the left or right side under, 13. A Green LED light, indicates a strong signal, Yellow indicates a weak signal and RED indicates no signal. It must have known I was preparing the shelly to get rid of it, Just tried to set this up and cannot get it to show up in settings. Visit www.GenieCompany.com/AladdinConnect for more information on older models and other brands of garage door openers. There are detailed Help pages on the Genie App itself for each step, along with installation instructions (written and video) at www.geniecompany.com/aladdin-connect-support, including the Quick Setup Guide. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Weather Seal, Vinyl Trim And Garage Door Threshold Once in settings, find the option labeled "Cellular" and tap to open Cellular settings. Next to Subnet Mask enter 255 255 255 0. but it wont allow me to save and a pop up keeps appearing saying '' This action failed, try again - extremely frustrating. you will need to visit www.geniecompany.com/aladdinconnect to set up the Aladdin Connect Device. Plug Power Pack into DCM controller. Slide DPS down onto mounting bracket. Contact Aladdin Connect Customer Care: 866-599-4995 or visit the Aladdin Connect Support Page. Attach the Door Control Module to the mounting bracket. 5. Craftsman (pre-Assurance+ 2.0) If the antenna color is purple or yellow, or identified any other way as an Assurance+ 2.0 Opener, then the Aladdin Connect unit is NOT compatible. This is to change the router WiFi configuration, neither to connect the iPhone to the WiFi, nor to connect the Genie App to the router.Hard to say why changing the WiFi config does not work however - if this is what you really intend want to do. Box 67 | Mt. Follow the on-screen prompts to complete the set-up and test the Aladdin Connect system. If you set up your account using an invalid email address, you will not be able to receive an email to reset your password. Facing login issues in Aladdin Connect App? There may be several reasons behind not working of Aladdin Connect App. Any ideas? I would agree, seems to go to an Unknown state quite often for me. Yellow light - The Door Control Module is in Wi-Fi configuration mode and ready to be configured. Otherwise, it is. Move Aladdin Connect to a position that better suits the Wi-Fi signal from the router. Overhead Door Series III best identified by the wall console button(s), which is/are black. In the Garage: These factors must be determined prior to mounting Aladdin Connect (DCM) to the wall or ceiling. 2. The other end of the wire can connect directly to the back of the garage door opener using the, same connections as the wall button or can be connected to the back of the wall button again. Once an optimal signal and location is obtained, UNPLUG Power Pack from the DCM and continue to STEP 4. See ordering information below. 7. If an optimal signal cannot be located within the garage, we recommend moving the wireless router closer to the garage or install a Wi-Fi range extender (Available from most electronic stores). This is to change the router WiFi configuration, neither to connect the iPhone to the WiFi, nor to connect the Genie App to the router. A. You will now complete the online programming following the on screen instructions to complete. Watch entertaining and instructional videos from The Genie Company. This topic has been marked solved and closed to new posts due to inactivity. It lists:Google home miniGoogle home speakerAndoid 5.0+ phones. 405 Williams St Ste A The WI-FI signal indicator LED should illuminate signaling that the Wi-Fi signal is still in tact. A GREEN LED indicates a good Wi-Fi signal. A RED LED, indicates a lost or faulty signal. At the installation prompt, disconnect Power Pack and move the system to the garage. STEP 2 . @Daniel Simmons Please contact the Aladdin Connect support center at 1-866-599-4995. 10. The Aladdin app goes through the first stages fine. Contact Aladdin Connect Support: Monday - Friday: 8 AM - 7 PM CT Saturday: 9 AM - 5 PM CT Send a Message 1-866-599-4995 Download the free Aladdin Connect app for iPhone and Android We're aware of the situation that some of our customers have experienced with our Aladdin Connect App and apologize for the inconvenience! 3. 3. 8. Install DCM in a location where it can be seen and heard while standing in the door opening with the door in the open position. Be sure to reattach to the proper terminal should they become detached. 204 South Main Street Ste 105 3. The door could move unexpectedly.8. Use the provided double side tape to hold the mounting bracket in place while you pre-drill 2 . 3. Finally found the missing step in the multitude of FAQ pages. The Genie Company Aladdin Connect garage door controller is compatible with the models listed below. Other compatible brand openers* for Aladdin Connect (listed alphabetically): 1. 4. Slide DPS down onto mounting bracket. Route wires and secure with supplied staples. Open the Assistant and start again. Below is the most common solution which may help to access Aladdin Connect App. Check Device date and time setting. Find and press Data Usage to open cellular settings. You can control multiple doors with a single command. Make sure garage door opener is unplugged. Leave wire spool intact for this part of the install. 1. not sure how to troubleshoot it. Read the latest blog articles with updates and information on our Genie products. 8. Contact Aladdin Connect Support: Q12: Can I use Aladdin Connect in conjunction with Lowe's IRIS home automation management system? B) At a minimum height of 5 feet, so small children cannot reach it. (1-866-599-4995). Search your app store for Aladdin Connect. Not sure which [split] Find the right accessories for your garage door opener: The Genie [split] Smart Device Compatible Garage "Can I make my garage door opener 1. Please reach out to us at 1-866-599-4995 for assistance. How to Change Wifi Connection On Your Aladdin Connect Genie Garage Controller. FIG. Q11: Will Aladdin Connect work with my Blackberry/Windows phone? 3. My smaller door works fine, but my larger door disappeared /unknown in home assistant. Plano, TX, 75023, Wylie TX Location: Monday - Friday: 8 AM - 7 PM CT Enter your email, password and PIN. Please share your experience and feedback to help others after finding your queries. The switch should turn grey. 2. Pre-drill 2 - 3/32 holes. It would be great if someone with greater technical proficiency than me could figure out what the Aladdin app is doing now and bring that knowledge into the Aladdin Home Assistant integration. set up and test the Aladdin Connect system. Our agents are available from 8AM-7PM CT on Monday-Friday and from 9AM-5PM CT on Saturdays. Make sure the garage door opener is unplugged. Plug Power pack into the back of the Door Control Module. FIG. 6. Genie Aladdin Connect Integration broken? Next to IP Address enter the IP Address as it appears on the printer. Choosing a selection results in a full page refresh. 2. Check Device Compatibility. I am running into something similar. See the NOTE under STEP 7 regarding additional sensors (DPS). FIG. It gets reconnected to wifi but then stalls at the next step waiting for device to go online. Genie Aladdin Connect smart device enabled garage door controller. I added the Genie garage door opener to my SmartThings account. The native Aladdin Connect app still works fine. 15. Why is Aladdin Connect App showing Unable to Connect to Server? Visit www.GenieCompany. Use the provided self-tapping screws to mount the Door Position Sensor bracket top door panel. NOTE: Double sided tape is designed to hold bracket in place temporarily only. No, currently Aladdin Connect App is not closed. Hard to say why changing the WiFi config does not work however - if this is what you really intend want to do. Support and new Windows Updates for Windows 8.1 ended in Jan this year. Fort Worth, TX, 76116, Garland TX Location: 5. Need help or have questions? Affix the warning placard next to wall control or DCM in plain sight to signify that the door will operate remotely. 5. TO REDUCE THE RISK OF SEVERE INJURY OR DEATH, READ AND FOLLOW ALL INSTRUCTIONS. Split the provided two strand wire about 2 inches then strip about inch of insulation from, 4. Difference between LiftMaster 8500W and 8500 Make sure the vEthernet (Hyper-V) adapter is active. Aladdin Connect WiFi Operator Setup | The Genie Company Descriptor Thank you for purchasing a Genie Wi-Fi operator. 3/32 holes. there are no antiviruses on the computer, only a firewall. My hunch is that they changed how the Android/iOS apps hit their back-end and didnt keep backwards compatibility with this interface. New Genie models shown. For Android devices, turn off cellular data by swiping down from the top of the screen and tapping settings. Some phones automatically try to use cellular data when a Wi-Fi network is not connected to the internet. NOTE: The DPS included with this kit is already programmed to the DCM. macOS Click the Wi-Fi icon in the menu bar to switch on Wi-Fi. * IMPORTANT: No brand or model of garage door opener made before January 1, 1993 is compatible with the Genie Aladdin Connect controller, as is any opener without safety beams, no matter when it was made. Put device into configurati. There might be a problem with your internet connection instead of the devices connected. If this solution did not work then you can make contact with the Aladdin Connect App team. 3442 Williams Rd 1. To confirm, check the WAN light on the router and make sure it's blinking. If you have any questions contact us by Clicking Here, Cyber Planet is Indias fastest growing Online Information Portal. I just installed a Genie garage door opener with Aladdin connect. Locate the wall control button: A) Within sight of door. 2. Windows Click the Wi-Fi icon in the taskbar to switch on Wi-Fi. Enjoy Free Shipping on all US orders $17.99 +, Phone Support for technical assistance for Aladdin Connect: 1-866-599-4995, Download the FREE App(App Store|Google Play), Aladdin ConnectQuick Set-up Guide(or see below), Aladdin ConnectPrinter Friendly Quick Set-up Guide, Aladdin ConnectAmazon Smart Home Skill Setup, Aladdin Connect with Google Assistant Instructions, Aladdin Connect with Google Home Instructions, Aladdin Connect Quick Set up Guide Installation Instructions (also see FAQ's below the instructions), For a video of this installation, visit www.GenieCompany.com/AladdinConnect/InstallationVideo, Need help or have questions? Plug Power Pack into a wall outlet. NOTE: LEDs on DCM will flash momentarily as it reacquires signals. Starting with 2021.10.5, my Aladdin Connect garage door opener has not been working. Do I need a WiFi 6E router to use WiFi 6E products. Remove mounting bracket from the back of DCM. 3. Search your app store for Aladdin Connect. Hope, OH 44660, to serving the community and supports local and national charities. What type of opener is best for a heavy wood garage door. *See note for other models and brands. If you are facing trouble while accessing Aladdin Connect App, read on. So does it seem that it is just that HA needs to update the location of the API call? Scan the QR code below or visit your devices app store to start the setup of the Aladdin Connect device. DPS should snap onto bracket. I dug into this a bit, running the aladdin-connect pypy package (GitHub - shoejosh/aladdin-connect: Python module that allows interacting with Genie Aladdin Connect devices) and it is not returning any doors. Install DCM in a location where it can be seen and heard while standing in the door opening with the door in the open position. 1. Contact Aladdin Connect Support: The smaller door was fine. 8. It is not compatible with one-piece garage doors. Not sure what you mean by "My genie app on my iphone will not allow me to connect to the home wifi even though my phone is connected to the wifi."? Mount the Door Control Module in the location chosen to receive optimal Wi-Fi signal using the. Trim and split the other end of the dual strand wire approximately 2 in. 5. Wayne Dalton all models compatible. Additionally, you can add additional security by adding a pin so that only you . Android auto already makes Google assistant stupid so it's frustrating when I have to tell it 3 seperate times to open the garage. Temporarily disable any firewall or antivirus software you're running and try again. Plug Aladdin Connect into a wall outlet with Power Pack. There isnt anything helpful in my log files. Who maintenance the home assistance Aladdin integration? If you have one of these units, you will need the special adapter. If you have one of these units, you will need the special adapter. of insulation. Marantec all models compatible. then strip 1/2 in. To program additional sensors, first complete STEP 7 initial setups, and programming, then go to Add a Door Sensor under the Doors tab inside the app or view the installation video at www.GenieCompany.com/AladdinConnect/InstallationVideo.NOTE: A white light will flash and an audible beep will sound as an indication that the door is about to move when commanded by the Aladdin Connect or other compatible apps. You should get a message saying you've been successfully linked. Genie Series III openers best identified by the wall console button(s), which is/are black. (see link above). Everything was fine up to that point. It does on the mini and regular google home. Download the free Aladdin Connect app for iPhone and Android. The Aladdin Connect Smart Garage Door Opener works very well. 5. We will provide further updates this afternoon, and thank you for your patience. 7. The DPS should be mounted on the TOP door panel only. Genie app wont connect to home wifi, it wont allow me to connect, Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router, Re: Genie app wont connect to home wifi, it wont allow me to connect. Waxahachie, TX, 75165, Burleson TX Location: However my issue is, I keep getting this error: Could not create share link, please check your internet connection. 3. My genie app on my iphone will not allow me to connect to the home wifi even though my phone is connected to the wifi . The . DO NOT install Aladdin Connect on garage door openers manufactured prior to 1993 without photocell non-contact safety sensors. 9. Still seems to be logging in successfully. SAVE THESE INSTRUCTIONS. 215 Dalton Drive Ste C-3 Watch entertaining and instructional videos from The Genie Company. Solid Green light - The Door . Try the Nighthawk app and see if that works. DO NOT drill all the way through door. Once you click Enable, there should be a pop-up to the Aladdin Connect website. She also said she gets this call a lot and has never been able to find a solution. Linear LDCO800, LCO75, LCO50, LDP50, LDO3, Chamberlain If antennas color is purple unit is not compatible, Craftsman If antennas color is purple unit is not compatible, Please choose an optionRepairServiceLocationsOpenersSpringsPartsInstallation. Note that the Wi-Fi indicator is different from the cell signal indicator. Add me to the list. This will help to extend your Wi-Fis signal over more distance including in your garage. FIG. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.7. Plug Power Pack into the wall outlet and DCM near the chosen mounting location. Now The last part of the registration (from step 5) asks for a PIN. Slide the Door Position Sensor onto mounting bracket until it snaps into place. Follow the on-screen menus to create an account and program system prior to wiring in the garage. If you face login issues, then check the data connection and the login credentials. The resources above apply to all products with serial numbers starting with F0AD. Optimal Wi-Fi signal strength. Aladdin Connect add-on kit set-up & installation video View video here, Aladdin Connect integrated Wi-Fi programming & set-up View video here, Aladdin Connect quick set-up guide See below orView PDF Guide here, Compatibility with Amazon Alexa View Instructions here, Compatibility with Google Assistant View instructions here. Current model Genie Brand opener shown. This may be by error. Split provided dual strand wire approximately 2 in. Aladdin Connect application gives you the ability to monitor, open, and close your garage door with your smartphone or smart device from anywhere. Contact Customer Service for further assistance. Please include a message in our Comment Box if you have any questions or wish to share your experience with us. At the installation prompt, disconnect Power Pack and move system to the garage. I'm not sure what is going on but the Genie app has been replaced by the Nighthawk app. Hoping they may appear randomly overnight. For the time being I have disabled the entities related to the garage door from the Smart Things integration and switched over to a Z-wave relay and a Z-wave tilt sensor for the garage door. Genie Series II openers best identified by the wall console button(s), which is/are a non-black color. I logged into the Genie Portal and my door isnt listed now either and it IS listed in the Aladdin app. This is because the Aladdin Connect App server is busy or down. @Adam Siegel To shut off the vacation mode you will have to be able to access the inside of the garage to shut it off on the wall console. I am Ivan, I will help you with this. then strip 1/2 in. connecting with the wires that connect the wall button to the opener motor. The simplest way to test your signal strength is to connect your smartphone to your home Wi-Fi network while standing in your garage where you would like to install the Aladdin Connect module. Trim and split the other end of the dual strand wire approximately 2 inches. Then you can launch this device to operate the garage door or check the door status. Your Aladdin Connect needs to connect directly to your Wi-Fi network. of insulation. iOS Go to Settings > Wi-Fi to turn on Wi-Fi. A: At this time, it will not. DO NOT mount to unreinforced garage door panel. The DPS included is already programmed to the DCM. allows optimal Wi-Fi signal. How to Frame a Garage Door Opening Difference between LiftMaster 8500W and 8500. Aladdin Connect App Not Working | Reason and Solutions. Box 67 | Mt. Apply the warning sticker by the wall button to alert that the door will operate remotely. Garage Door Drums Veteran Garage Door Blinking Green light - The Door Control Module is connected to Wi-Fi router, but not connected to the internet or the cloud server. @IrvSp wrote: I'm not sure what is going on but the Genie app has been replaced by the Nighthawk app. Hello all, this just stopped for me about 3 days ago. Press orange tabs down and insert both wires into connection points for DOOR 1 on the back of the DCM. Reset network in touch screen and put in password for SSID .