We support the school-to-career pipeline by encouraging young people to pursue aviation professions through a variety of educational outreach programs. In some cases, your seat may be assigned at the gate. Wholly unused tickets: Tickets are valid for transportation for one year from date of purchase. Hawaiian Airlines is an E-Verify employer, as required by federal law. Paniolo (cowboy) and Hawaiian Airlines Ramp Chief Agent Nathaniel L. enjoying his family ranch on the Island of Hawaii. Helpful. Recent studies from respected researchers such as the Harvard T.H. Preferred seats are available only on select flights operated by Hawaiian Airlines. Seat availability information for Hawaiian Airlines is available 90 days prior departure of the flight (except in December it's 30 days). Please keep in mind that fees are charged per piece, each way, and are non-refundable. Qualified U.S. military passengers must check in at Hawaiian Airlines airport counters in order to benefit from the below described baggage allowance. Employees receive free, unlimited travel privileges and can offer their Southwest travel benefits to their eligible dependents: spouses or committed registered partner, eligible dependent children 19 or younger (24 if they are full-time students), and parents. Travel originating from Hawaii/North America to Japan: Travel originating from Japan to Hawaii/North America: If youre flying to or from Korea, your maximum weight for checked bags depends on whether youre flying coach or business class. Hawaiian Airlines World Elite MasterCard:The Primary Cardmember is eligible to earn two (2) complimentary checked bags on Hawaiian Airlines-operated flights. Invest in ID90 Travel Trip insurance. Guests seated in an exit row must meet FAA requirements, which include, but are not limited to those: (i) age 15 years or older; (ii) willing and able to assist other passengers during an evacuation; that are not responsible for children under the age of 15 traveling with them; and that speak English and are able to comprehend instructions regarding, and able to operate, the emergency exit. Unaccompanied minors booked on eligible connecting flights will be required to pay the applicable fee for each flight segment. TEMPORARY In preparation for the transition of our passenger service system in April, Hawaiian Airlines has tightened the ID90Travel search window for all HA flights from 90 to 30 days. Record the applicable fare basis code and booking classes on the ticket. Luggage rules and charges for interline partner carriers may be found through the links below: Get notifications for low fares & special deals. Hawaiian Airlines is once-again in full swing ferrying Hawaii-bound holiday hunters and those connecting on to 16 (at last count) cities on the U.S. mainland from Sydney. This means that you can fly other airlines for free as well. Date/Flight or reroute changes on tickets originating in Hawaii to Japan are permitted. Date/flight or reroute changes are allowed if there is an award seat available in the same booking class, You will be required to pay applicable taxes and fees. Informing their dependents and guests about pass travel policies and procedures. Reduced rate fares are self-ticketing and are confirmed space tickets based on availability. Under our current COVID-19 waivers, travel credits from tickets purchased between March 1 and Dec. 31, 2020 are valid for up to two years from the original ticket purchase date. When making date/flight, reroute, or other changes to a ticket, any applicable difference in fare (greater than $0) will be charged to the customer. Extra Comfort Seats are sold on a per passenger basis per flight and are limited and subject to availability. Attach approval form to the auditor's coupons(s) for all tickets issued. The next additional bag will be charged at the 3rd bag fee. Nearly all airlines have ID90/ID96 or ZED fares. The following baggage fees apply to luggage that meet the below requirements: Business Class Reduced Rate Fares may be comparable to fare availability on our website. As a member benefit, HawaiianMiles members will enjoy reduced 1st and 2nd checked baggage fees when flying between the Neighbor Islands, traveling wholly within the State of Hawaii. No reduced rate travel is offered for companions, dependents or any other individuals. If you enjoy working in a fast-paced environment where no two days are the same, consider a career in Airport Operations where you will interact with our guests or support their travel experience. (Photo by Wallace Cotton/The Points Guy) Now, as One Mile at a Time reports, Hawaiian Airlines CEO Peter Ingram has informed all U.S. employees that they'll need to be fully vaccinated by Nov. 1, giving workers roughly a month to begin the process.. Hawaiian Airlines will reportedly allow certain medical or . Itinerary Changes: This gets a bit more nitty-gritty. Seven Hawaiian Airlines employees have a filed a class-action lawsuit, seeking a . First Class/Business Class Dress Code: Those traveling in First or *Benefits are subject to change without notice and vary according to bargaining agreement contracts. A. Click to save with Hawaiian Airlines Hawaiian Airlines and deals for December. Not sure where you want to go? Mother and Hawaiian Airlines Flight Attendant Kamyl A. walking her daughter through the shallow waters of Maunalua Bay on Oahu. Look for unique, underused routes to get to where youre going! Flight coupons will be honored only in the order in which they are issued. Hawaiian Airlines reserves the right to reassign any Preferred seat holder to another Preferred seat in its sole discretion without notice and without providing a refund. Changes to in-flight services. Theres no need to be! When I read the brief [for the Island Style campaign], it was perfect. Click here for baggage fees and restrictions. Exemptions from bag fees related to frequent flyer status on partner airlines may not apply when checking in on Hawaiian. On North America routes, the First Class appetizers and entres are delivered on one tray instead of multiple courses. An FTP booked before December 31st for travel after January 1st cannot be modified. Never check a bag! If you have difficulty using our online system due to a disability and need an accommodation, please email us at Flights to the Continental U.S. Hawaiian Airlines (Hawaiian) embraces the principles of Equal Employment Opportunity and Affirmative Action, and strives to recruit and retain the most talented applicants from a diverse candidate pool. Travel within the State of Hawaii (excluding flights operated by Empire Airlines doing business as 'Ohana by Hawaiian): Travel on flights operated by Empire Airlines doing business as 'Ohana by Hawaiian: Traveling to Asia or the South Pacific? The Hawaiian Airlines Friendship Travel Pass (FTP) program grants you a specific number of discounted standby passes which you can give to any friend or family member to use. Nov from the Wed before to the Mon after the Thanksgiving Holiday. Reservations are NOT accepted through Hawaiian Airlines Reservations Department or via the web. Preferred seats are sold on a per flight segment basis, are limited in amount, and are subject to availability. Click here to learn more about exciting career opportunities at Hawaiian. Refund or credit will not be provided for any ticket changes that result in a fare less than the original fare paid. For additional details, see: Baggage Information, Domestic Contract of Carriage, International Contract of Carriage, Neighbor Island: Travel wholly within the state of Hawaii These upgrades can be made via web / kiosk check-in 24 hours prior to departure. Hawaiian Airlines Employee Directory. your child(ren) traveling with an adult FTP). This is an airline that's going places and your career can, too. Our policies and procedures ensure that we deliver on that commitment with integrity, and that all employment decisions are based on merit and business need. The anniversary campaign was in addition to the contributions provided annually via the Hawaiian Airlines Team Kokua community giving program, which supported 284 non-profit organizations last year with a total of 20 million Hawaiian miles, $93,000 in donations and 10,400 volunteer hours. 2. If no Preferred seat or Extra Comfort seat is available on the alternative flight, or if you decide not to select a Preferred seat or Extra Comfort seat and pay any applicable fees, you will forfeit the value of Preferred seat selection fees already paid. If no Extra Comfort seat or Preferred seat is available on the alternative flight, or if you decide not to select an Extra Comfort seat or a Preferred seat and pay any applicable fees, you will forfeit the value of Extra Comfort seat fees already paid. If procedures are not followed, agent may be subject to a debit memo. Company bonus, free flights, 401k and good health. *For tickets issued on or after May 15, 2017, Unaccompanied Minor Fees will be charged per flight segment. American and Delta do include meal . Addendum to Governing Travel Agency Agreements (GTAA), Addendum to Governing Travel Agency Agreements (IATA), Hawaiian Airlines Booking and Ticketing Policy, Contingency Plan for Lengthy Tarmac Delays, The Plumeria Lounge Pass Terms and Conditions, Special Conditions: Interisland Web-Restricted Sale Fares, Conditions For Travel Wholly Within The State Of Hawaii, Conditions for All Other Travel (Not Wholly Within the State of Hawaii ), Conditions for tickets purchased using HawaiianMiles, Conditions for Main Cabin Refundable Fares, Additional Terms and Conditions for Main Cabin Preferred ("Preferred") Seat Selections, Additional Terms and Conditions for Extra Comfort Seat Selections. Name changes are allowed on HawaiianMiles Award Tickets and Unticketed Domestic itineraries only. What do I need to do to change or cancel my reservation? The airport kiosks and web check-in will only permit up to two (2) complimentary bags for military passengers traveling on Military/Government fares. We inherently bring to work a warm, welcoming culture of hookipa (Hawaiian hospitality), the hallmark of our brand promise to our guests, as well as to ourselves. Hawaiian Airlines corporate office is located in 3375 Koapaka St Ste G350, Honolulu, Hawaii, 96819, United States and has 3,784 employees. Reduced Rate Fares may be comparable to fare availability on our website. Copy of reservation with complete itinerary. Refund or credit will not be provided for any ticket changes that result in a fare less than the original fare paid. Hawaiian Airlines has six partner airlines: China Airlines, Japan Airlines, JetBlue, Korean Air, Virgin Atlantic and Virgin Australia. However the $49 fare is a super discount fare restricted to only some..not all flights . Click here for baggage fees and restrictions. Sometimes, you may even have to go backwards or in the opposite direction of where you want to go. *Pualani Gold members receive the first two (2) bags complimentary. 1. Travel between Hawaii/North America and Pago Pago: Travel between Hawaii/North America and Papeete: Oversize calculation = length + width + height per checked piece of luggage, Excess weight and oversize fees will apply to baggage that exceeds the listed requirements. 14 years ago. This is a bonus compared to other carriers that usually only include a small snack. Hawaiian Airlines insights Based on 98 survey responses What people like Clear sense of purpose Ability to learn new things Feeling of personal appreciation Areas for improvement Fair pay for job Trust in colleagues Inclusive work environment 5 stars Pilot - First Officer (Current Employee) - Honolulu, HI - November 12, 2022 17% of Hawaiian Airlines employees are Asian. Tickets are non-refundable, unless otherwise specified. English or You hear Island Style once and its stuck in your head all day, and the song is so cherished locally because of its way of sharing the subtle nuances of our way of life here in Hawaii.. Welcome offer: Earn 50,000 bonus HawaiianMiles after spending $2,000 in the first 90 days, plus 40,000 bonus HawaiianMiles after spending $8,000 within the first 12 months. Open the ID90 Travel mobile app on your smartphone and log in, Tap the Airplane icon at the top of the home screen. To prevent reservation from auto canceling within 48 hours , agent must input OSI HA AD75/AD50 DISCOUNT FARE. You will receive every bit of what you spent back in return. For example, a Pualani Platinum member who is also a Primary Cardmember and checks in six (6) bags will get their first five (5) bags complimentary and then will be charged at the 6th bag fee for the sixth bag. If you purchase a separate ticket on another carrier, or on Hawaiian Airlines that departs sooner than our Minimum Connection Times allow, your checked baggage will not be checked to the final destination. Our neighbor island aircraft are cleaned and disinfected daily. For Restricted Refundable fares Tickets are non-transferable and fully refundable at anytime. Main Cabin Basic ticket holders will board in the last boarding group, unless otherwise eligible to board earlier. Heres what youll need to know about your luggage. baggage fee. A precise meal count helps us avoid costs of last minute changes to catering orders. Our corporate program is designed to meet your business travel needs. Format for OSI message must be exact and must be appended to the reservation before ending the initial booking. If you are reassigned from a Extra Comfort seat to a seat that is not an Extra Comfort seat, you are eligible for a refund of the Extra Comfort seat fee already paid. See the E-verify notice. #cke {display:none} CEO Peter Ingram hopes to see Hawaiian Airlines, "being a smaller airline by about 15% to 25% next summer compared to 2019 levels.". Our flight attendants use masks and gloves as a precautionary measure, and we have made changes to our in-flight service to limit person-to-person contact. Please check with your local consulate. Prices, offers, rules, and benefits are subject to change without notice. The following baggage fees apply to luggage that falls inside these requirements: Travel originating from Hawaii/North America to Korea: Travel originating from Korea to Hawaii/North America: *All amounts in USD unless otherwise indicated. South Pacific: Starting from $349 each way; $9 - $399 varies by availability and seat location, Maximum Dimensions (length + width + height): 62 linear inches (157 cm), Maximum Dimension (length + width + height): 62 linear inches (157 cm), Hawaii/North America to Australia/New Zealand, Australia/New Zealand to Hawaii/North America. On transpacific flights, our cabin air is cleaned through high-efficiency particulate air (HEPA) filters that create a dry and essentially sterile environment, inhospitable to the growth of viruses. If an FTP goes unused, simply simply get your PNR from your 'Upcoming Trips' and click 'Cancel/Refund'. International flights now receive separate courses. IET ZED Agreements flight listing instructions. - Led a team of 300+ employees, plus vendors, suppliers, and agents. Interisland date/flight or reroute changes are subject to any applicable difference in fare (per ticket). Authorized refunds of Extra Comfort Seats will be made to the original form of payment. .corporate-kokua .caption-toggle, .corporate-kokua .caption {display:none} List for the earliest flight so that if you dont get on youll still have options. If you are reassigned from a Preferred seat to a seat that is not a Preferred seat or an Extra Comfort seat, you are eligible for a refund of the Preferred seat selection fee already paid. Employee Polygraph Protection Act (EPPA), and Guests experience a unique taste of our islands through the warm service of our flight attendants. For international flights, please keep in mind that masks are still required at all international airports we serve, and certain countries also require that masks are worn in flight as well. Spouse must travel together with agent, booked in the same PNR. International baggage rules will apply for entire trip, subject to DOT regulations that govern which airline's rules apply on a single ticket, including U.S. domestic segments regardless of stopover, providing the ticket includes at least one ticketed international point.