Before we get into the more technical causes of the SE error code, you can attempt to solve the problem by simply resetting your microwave. Check the control board for signs of damage. Sorry, there is insufficient stock for your cart. Access the back side of the microwave and disconnect the cabinet from the device. Please click the submit button to tell us what you think. If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. Else, you can use your microwave as usual now. We earn a commission if you click this link and make a purchase at no additional cost to you. Some Samsung microwaves have a clock button that makes it easy to manually fix the clock to the current time after performing a hard reset. Install your new control panel, and attach the cables back into the same places that you took the old ones out from. Replace the new touchpad and make all the necessary connections. Today we will discuss the SE error code that can appear on Samsung microwaves. Follow the steps I mentioned earlier to reset your microwave. See our Privacy Policy here. How do I fix my Samsung stove's SE error? . If the error code still shows, consider seeking help from a professional to check if the humidity sensor is getting enough power supply. If the temperature sensor burns, you must replace the temperature sensor. Step Two - Check the Control Pad. Check the Control Board. Give the open door a good push when you see the door error code. Before you move on to serious repair, consider resetting your Samsung microwave. How To Replace Igniter In Kenmore Oven? Unplug the unit to prevent electrical shock, Remove the exhaust hood, also known as the vent at the top there should be two screws, Slide the grill up and to the left to completely remove. Such components include the magnetron and motor for the turntable. If your microwave is not working or has stopped working, there could be a few reasons why. Self Clean warnings Warning:Failure to follow these precautions could result in damage to the oven, fire, and/orpersonal injury. The control board will then send a signal to other components in your microwave to carry out your desired command. No appointments. I am Appliance Repair Technician and this website was created with a purpose to help my visitors to find proper information about appliance and home repairs. Here are common faults that trigger the SE error code on the control panel: The SE error code will show up along with the beep sound. If you see an error code flashing on your Samsung range or microwave, don't panic. C-d0. For buying a new sensor keypad find out the number of your microwave. Check out the chart below for tips and guidelines. Snowboard- . [Quick-Fix] Unplug the range and tighten any loose electrical connections between the electronic control board in the oven and the control panel. You can tell if the control pad is faulty by checking to see if it responds when you press the buttons on it - if the control pad still . If the error code was simply a fluke, the device will start back up and operate perfectly. Pull up and pivot the panel out. Unplug your microwave from the electric outlet. Sometimes, troubleshooting a device requires power when open. Step 6: Remove every wire that's connected to the control panel. Filed Under: Error Codes, Microwave, Samsung. When the control panel doesnt produce proper signals, your microwave wont work correctly, and an error code will appear. Want to find a quick way to repair your microwave oven? Please help us improve by selecting a reason below. And it also happens when the control board glitches, causing this issue. Schedule Service (866) 254-8474. Start the microwave oven for 1 minute on the HI setting (100% Power) If the water is warm the microwave is heating. Follow the steps below to replace the temperature sensor of your Samsung microwave: If the error code persists, consider hard resetting it. Connect with Samsung experts and fellow fans for tips on how to get the most out of your Galaxy device. If the test shows no continuity, then youll need to replace the connection part. Cant figure how to take the door panel apart to reach the actual inside to clean re-seat the cable. Follow the steps below to replace the touchpad: Power on the microwave; the SE error code must have disappeared. This is much more cost effective and has a far less impact on the environment than a complete appliance replacement. Open Settings, and then select General. The humidity sensor is on the left side behind the rear panel. Please contact us via Live Chat for a faster response. Purchase the new gas sensor based on the model of your Samsung microwave. Begin by unplugging the microwave from the electric outlet. The five common error codes discussed in the article are e-11, SE, E-24, C-10, C-11, C-12 and C-A0, C-A1, and C-A2. Purchase the new sensor based on the model of your Samsung microwave. I expected much more from Samsung. If resetting the microwave didnt solve the problem, the next step is to check the control pad. All rights reserved. Also the stencils on the control panel are all peeling off. Thanks so much for sharing your experience with this microwave. If the microwave isnt heating or has stopped working, make sure it isnt in demo mode, check the kitchen timer and the door, and ensure theres enough clearance on both sides. Refrigerator; Cooktop; Oven; Microwave; Dishwasher; Washer; Dryer Always keep in mind that microwaves can be inherently dangerous to repair. The microwave has power but is not working. This makes it much easier to troubleshoot when you come across operation errors. Control boards are very difficult to test, so if you have tested the control pad and panel and they are not the problem, then your best bet is to simply replace the control board. Reattach the back panel of the microwave and secure it with screws. Troubleshooting for the sparking microwave. The C-10 error is a code that may sometimes appear while running self diagnosis on an oven. Remember where each connector goes to ensure proper reinstallation. Move the microwave from the cabinet and place it on a solid surface to work. If the microwave doesnt turn on, or if it turns on by itself, check the circuit breaker. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. HOWEVER, never do that with a microwave because of the radiation danger. And wait until 10 to 30 minutes because a capacitor will store the electricity even after unplugging the microwave. Replace the electronic control board in the oven if the problem persists. Follow the steps below to replace the humidity sensor: The e-11 error code will disappear if the humidity sensor is causing the issue. (Replacement Procedure, Cost, Etc). The buttons in the control panel are not responding. The error codes appear in the Samsung microwave when the gas sensor fails, when it is short, and when it is stuck open. Step 3: Turn the oven around to gain access to the back of the oven. Sorry, there is insufficient stock for your cart. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. All you need to do is unplug your microwave from the wall and then turn it back on after a minute or two. The ribbon cable is accumulated with dirt and debris. If the error code returns, visit theSupport Centerto request service. If the SE error code persists, follow the steps below to fix the issue. SMH is a line of microwaves made by the South Korean manufacturer Samsung. Copyright 1995-2023 SAMSUNG All Rights Reserved. Using the Settings Button. LG Canada Virtual Assistant. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. One of the most popular microwave ovens in this range is Samsung SMH1816S. If you find an information code that is not listed on this page, please find a manual with the specific model number. I can definitely understand the frustration of not being able to use all the great features on this model. Basically, when a button is depressed, a voltage signal is sent back to the control board. Remove the panels around the microwaves by disconnecting the screws securing the panel. They are usually made from two layers of thin Mylar plastic with material on the inner surfaces that is conductive. Remove the screw that holds the display panel in place, Remove all wires attached to the control panel. Most information codes on a range can be cleared with a reset. Begin reassembling the wire harnesses to the new control pad and work backward to put your microwave back together. A control panel is an association of several keys and electrical switches. By ticking this box, I accept Samsung Service Updates, including . Some basic troubleshooting can usually fix the problem! Due to the microwave having a digital keypad, it sometimes may freeze. Remove the microwave cabinet (if you havent already). Using a flat screwdriver, release the tabs connecting the temperature sensor to the microwave oven. One of the most common error codes that Samsung microwaves display is SE. The SE error code can usually be solved by either resetting your microwave, replacing the control panel, or replacing the control board. Abnormal communication occurs on the touch key. If you find it damaged, you must replace it. You can check your microwave for signs of overheating and power. Reattach the back panel with the microwave. Contacting a trained Appliance Repair Technician is another option if the if the issue is to difficult to resolve with the information provided. Fast, easy checkout with Shop Samsung App. Call for service when all else fails. Reference: Samsung Over the range microwave, Samsung Countertop Microwave, Samsung microwave error code official guide. Follow the steps below to reset the microwave keypad: It will help you clear the control panels error codes or other accidental settings. Very poor quality. The sticker can be inside the microwave or on the backside. VERY CAREFULLY remove the vent and the keypad from the vehicle. / Amount Instructions Place 0.5 cups brown rice + 1 cup Press the Fit Choice button. Locate the clips holding the humidity sensor. And disconnect the ribbon wires connected to the control panel and keep it aside. Step 2: Disconnect the oven's power cord from the outlet. When the SE error code appears on a Samsung Microwave it indicates that your unit has a key thats stuck on the control pad or ribbon cable connection is dirty or the electronic control board has failed. Unplug the power cord of the microwave and contact the Samsung service center. Fortunately, there's an easy way to tell. Before jumping to the conclusion that you need to either call a repair service or purchase a new microwave, try resetting the unit. If the same problem appears again, contact the Samsung service center. SE error code shows up with the beeping sound, and it also appears when one or two buttons on the control panel are defective. A Samsung microwave error code SE is usually caused by a faulty touchpad or dirty ribbon cable. If not, you will have to replace the control panel. (Not sure why C-d0 code has been used twice) Clean the keys and check if there is water on the surface around the key. SHOP PARTS If there is no communication between the main and sub MICOM. For this reason, if you are inexperienced its best to hire a professional to diagnose and complete any repair on this type of appliance. Once the microwave is back together, you can then test if the error code is gone. Check to See if the Microwave is Heating. And microwave control panels are also secured with clips to make them fit on the plastic surface. Modern microwaves are designed to communicate faults in the microwave oven through error codes, which makes figuring out the cause and repair easy. In the end, the SE error code can cause you a great deal of headaches. After 10 minutes, plug in the microwave to the electric outlet. Crescent Appliance Service Information. As microwaves are sensitive appliances, it is common to experience faults. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Urbanhomecorner.com is a participant in Amazon Services LLC affiliate advertising program. It is how it sends the signal to the touchpad, and the respective function is performed in the microwave. Click here to use the chatbox to speak with one of our technicians.No in-home service calls. . You can tell if the control pad is faulty by checking to see if it responds when you press the buttons on it if the control pad still lights up but the microwave doesnt respond to pressing the button, then its fair to conclude that the control pad is faulty. Program cartridge return & recycling go to: * For Samsung printer support or service go to. The next component that might be the cause of the error code is a faulty control board. One such advanced feature of the Samsung microwave Sometimes the error code cannot be resolved easily with the information on this page. Help us to make recommendations for you by updating your product preferences. Replace it with the old sensor and secure it with the screws using a screwdriver. Unplug the power cord of the microwave and contact the Samsung service center. You can check the connectivity of the touchpad using a multimeter. ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. How to eliminate the breakdown competently? However, it could just be that you need to cycle the power on and off and see if the error returns. 07-20-2022 A gap is formed between the two surfaces that separates the conductive coating until the user applies pressure, thus helping the two surfaces contact each other. The information contained in this website is provided for informational purposes only. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Now its time to remove the control panel. Try removing the waveguide cover and see if the problem resolves. In case the temperature rises over the limit temperature during the operation of each mode. Often, a simple power cycle can get you back on track. To fix the issue, you must check the humidity sensor. Be sure not to confuse the model and code of the Samsung microwave. And locate the washers and remove them from the cabinet. selection. And often they review only the products that provide the most . By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. If the temperature sensor is connected loosely, it will fail to regulate the temperature of the microwave. This is because the magnetron is not turned on. An error code displaying on yourSamsung microwavemeans that there are some problems restricting your microwave from operating correctly or safely. Power on the microwave and check if the E-24 error has disappeared. If you have a freestanding unit, you may have to remove the metal from around the top and sides before moving on to the next step. How To Reset? Review sites are broken. Disconnect the grill from the microwave by removing the clips which are holding it in place. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless steel with 5 Answers - Best Buy Please click the submit button below to share your feedback with us. It will even turn on automatically if the microwave is getting too hot. Follow the steps below to replace the gas sensor: Power on the microwave and check if the C-10, C-11, and C-12 error codes have disappeared. Note: To try to clear an error code, unplug the microwave or turn it off at the circuit breaker for 60 seconds. The Samsung microwave is a more dynamic version of a normal microwave. However, some error codes may require additional steps to get the problem solved. He stated it is both the major and sub-PCB boards need to be replaced as they are not communicating. Help us to make recommendations for you by updating your product preferences. This guide contains a reference list of microwave error codes and their meanings. A gas sensor determines the amount of gas expelled from the food while it is being cooked. Samsung microwave error code official guide. 4.Defective Ass'y PCB. When buttons on the control pad stop working, the SE code will be shown. Once located, the first thing to do is check the connection with a multimeter to determine if there is continuity. If it shows no continuity, you must replace the touchpad. 1.Open or loose lead wire harness. Using a. Let us take care of your Samsung productsanywhere, anytime, always! Sometimes, doing this will solve the issue. But, If everything above will not fix the problem, then you need to replace the whole touchpad. Purchase the new damper based on the model of your Samsung microwave. Please help us improve by selecting a reason below. If there is no communication between the main and sub MICOM. The information contained in this website is provided for informational purposes only. Begin by disconnecting the microwave from the electric outlet. It is showing error se8 . ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. This can be annoying, but its good to remember that this just means your microwave is working properly by stopping you from using a potentially unsafe appliance. (Dust, water). Select Reset, enter your PIN (0000 is th, Samsung TV factory reset and self diagnosis tools, Factory reset the TV Want a complete do-over? You can also get access to exclusive support features and other exciting perks. You can locate the gas sensor at the top left corner of the microwave. NOW HIRING! In the long run, a conductive material will deteriorate, and it cannot pass the signals to the touchpad, resulting in the touchpad that doesnt respond. Samsung oven displays C-10 error after SmartThings self diagnosis, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Why Kenmore Oven Handle Falls Off. Service Information For Appliance Repair Professionals. A microwave oven includes a gas sensor for detecting the concentration of gas developed from a foodstuff disposed in an oven cavity. If you find that the control board is defective, you will need to disconnect the power to the microwave, remove the cabinet and control assembly, and install a new part. Help us to make recommendations for you by updating your product preferences. in. Samsung Microwave is sparking or arcing. Move the microwave to the cabinet and secure it with screws. Usually, removing these kind of objects will fix the problem. Your best option is to verify that the touchpad and connections are in good working condition, before moving onto the control board. It will cost around 20 to 30 dollars. However, if the code is still on your screen, you will need to move on to the next step. The multimeter should read a few ohms of resistance for each control pad when its engaged. The same issues may occur if the control board has failed. Some basic troubleshooting can usually fix the problem! However, there are some information codes thatyou can fix yourself before contacting the Samsung service center. Had these appliances for 2 years. It has a digital keypad and display. 9% of customers. What to do? We use functional cookies so the basic functions of the website work properly, such as adding a product to your shopping cart. If the error code persists after switching on the microwave, it indicates a fault that needs to be fixed. Reconnect the tabs to connect the temperature sensor to the microwave. Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. Step 5: Take out the four screws which hold the top panel of the microwave in place. too, so let it dry. Control buttons are pressed for over 10 seconds. When the input signals are received by the control board from the touchpad or membrane switch, it uses the commands to turn on output relays that control specific microwave components. Factory reset Sometimes it's good to have a fresh start. Move the microwave from its unit to access the back panel. You must replace the damper if the error appears even after resetting the microwave. Does a Samsung microwave have a reset button? You can then put the microwave back together. Unplug the power cord for and clean the button. Step 6: Slide the top panel out and set it aside. Get product support via live chat, email, and more. But if your cooktop lamp will not turn off, then it may just be wet from recent cooking. Purchase the new temperature sensor based on the model of your microwave. .Use a metal ( not the shiny chrome type ) screw driver with a insulated handle to short across ( touch both at the same time ) the terminals of the high voltage capacitor to discharge it. This list explains all the possible fault codes, including . However, if you are knowledgeable and would like to give it a try yourself, well discuss how to make these repairs below. Menu. Reattach the back panel and secure it with the mounting screws. Remove the control panel by pulling it up and out of its position. After only a couple of years of use (of course just after warranty expires), I can't run the microwave under any of the preselect options (popcorn, defrost, reheat). As we mentioned above, SE code show up on the display when touchpad or one of the buttons is stuck in the ON position. If the touchpad is working properly, the main control board is likely at fault. Plug the microwave into the electric outlet. Hi there! Locate the off/clear buttons in the keypad. These electrical switches contain conductive material on their inner surface, while the outer surface is made of a double layer of Mylar plastic. However, if the code is still being displayed, you will need to move on to step two. It is printed on the equipment tally. Remove the two screws from the top vent, followed by the one from above the keypad. Copyright 1995-2023 Samsung. The main function of a microwave is to heat things up, if the microwave is failing to do so, examine the high voltage diode, the door switch, and the magnetron. If you get an error code service is pretty much needed. A humidity sensors function is to prevent the food from getting too dry. The ovens range from 1.6 to 2.1 cubic feet of capacity, some of them allow for convection. This component consists of a series of soft touch electrical switches. Remove the flanges from the cabinet by disconnecting the screws holding it to the microwave. When a microwave is in Demo mode, you can use all the functions of the microwave, but it won't heat anything. This is to protect the oven from excessive heat or children who may accidentally touch the oven. Reattach all the racks you remove, including the turntable. 0:00 Intro0:27 Try a power cycle first1:16 Demo mode affects panel behavior1:40 dE or dC errors are related to the oven divider1:59 For door errors, ensure the door is closed completely2:10 Bad line errors are related to the power cable2:20 C-24 errors occur when the oven vent is blocked2:35 Power cycle your microwave too!2:45 Also check the power cable \u0026 circuit breaker3:06 Microwaves have Demo mode too!3:12 For persistent issues, check your timer \u0026 door3:19 Call for service if issues persist3:25 Recap4:17 Outro