Brand: ADSAFE. There is a gear sensor and its got a flashing green light and is looking properly fixed to the bike. Typically, the battery management system will cut off the power if it senses the battery draining too fast below certain safe levels. Since the controller serves a huge yet sensitive purpose in the functioning of an ebike, the slightest technical glitch could ruin the established balance in any aspect including power transfer and distribution. (as in the pedal assist sorta worked or had worked fine prior to this issue). After unmounting it and leaving it for a while the function is restored. 2021 Scott Strike EMTB. Which should I go by? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. How to check the electric bicycle problems? The comfort of this bike and ease of cycling makes it best for anyone with back problems and spinal issues because you can easily cycle . If you want to fix these issues, then you have 2 options again. If you can get your hands on a multimeter, you can perform a battery load test while your ebike is running. Heres a general tip when trying to troubleshoot and fix an e-bike with a throttle problem: always start by checking the parts that are easiest to fix. In our guide, youll find out about different batteries, how to charge these batteries, and how to solve any common issues that may crop up with e-bike batteries. Roshans advice was to check magnet placement on the rear wheel. Inspect your controller for any wires that may be loose, disconnected, or misconnected. In any case, knowing how to troubleshoot common problems of ebikes is valuable information for anyone owning an electric bike or thinking about buying one. Traffic jams or market milieus, nothing can slow you down as the Aostirmotor A20 manoeuvres through traffic jams like a glider. And remember: Emma was born and raised in the UK, studied in Amsterdam (where she discovered her passion for biking), and is currently living in Ohio. In this article, we're sharing a full guide on how to troubleshoot common ebike problems to help you get back on the road in no time. Mar 1, 2023 Supercharge Your Health Resolutions with E-Bikes In today's fast-paced world, maintaining good health can be a challenge. To check the limit switch, though, you might have to remove the whole rear or front brake lever. Bikes been down a week. The 360Wh battery also gives this bike a surprisingly good . This NAKTO 20 Inch Fat Tire Electric Bike adopts the 48V 10Ah built-in battery, 350W high-speed brushless motor, Shimano 6-speed, front and rear disc brake, a bright front light, 3 riding mode--electric bicycle&pedal assist(PAS)&normal bike, you can ride on the mountain or beach. Pull them apart and ensure the connection is tight. Clean them with a rag, and you should be good to go. Everything is tight. Accordingly, youll be facing one of 2 scenarios: If you know that your ebike has been sitting in the garage for some time without recharging and when you try to start it, the battery loses power too quickly, then its safe to assume that the battery is defective and will require a replacement. Hopefully, the charger will now charge your battery, recheck the battery voltage, it should be pretty near to the full voltage of the battery. http://electricbikereview.com/ If your electric bike isn't working there are several steps you can take to troubleshoot and fix the issue. https://electricbike.com/forum/forurs-and-kits/bbshd/7747-bbshd-bbs02-error-list, Electric Bike Throttle and Pedal Assist not working. It can be worth checking your charger first. In this situation, you could consider getting the wiring replaced. Support installment payment. Email:naktousa@gmail.com. Once the speed controller recognizes that youre under 25 km/h, the battery management system will again supply power to the main motor. ModWheel 48v 1000w Direct Drive Electric Bike Kit. What youll be looking for is any breaks or other visible signs of damage. Call Us . It was determined that it is the torque sensor causing the malfunction. The Nakto Camel F uses 26 X1.75" wheels with a Schrader valve. Top 9 Best Electric Bike For Short Female in 2023. admin Mar 3, 2023 Mar 3, 2023. The model features two drive modes, that is, you can ride it either manually or by using the motor. Doing this should give you a positive reading; a negative reading means that the battery probably has been miswired at the factory. Be sure to check that your battery pack has at least two bars of power. Youll also want to make sure that you fully charge the battery for the first 5 charging cycles, this can be a long time so be prepared. These days, the market is full of e-bike throttles with plenty of additional features. Then youll occasionally want to run the battery to 100% charged and do it 2 or 3 times in a row. agarg_1; Feb 2, 2023; Maintenance and Repairs; Replies 16 Views 464. Unfortunately, seeing as how the throttle is only working intermittently, thats an indicator that the wire damage is hidden underneath the insulation where you cant see it. Check if there are any melted or burned wires connected to the rear hub motor. Burn marks or smells are clear signs that it needs to be replaced. The time length does not matter how often or not they have been used. This point is closely related to the previous one. jump starting the battery by bypassing the safety features on the bms sounds like a terrible idea. If youve dropped your ebike, then a part of the handlebars may have been damaged. my battery seems to use up really quickly..it starts emptying after just half an hour of use The first thing youll need to do is to remover the battery pack. Afterwards youll need to check your charging port results then or try a jumpstart, which weve nicely explained how to do in the section below. As a result, its also one of the most common reasons why your electric bike may not be working properly. Overall Score: 8.3. Thank you for your time have a nice day, About UsContactAmazon Affiliate DisclaimerPrivacy policy, Individual E-Bike ReviewsE-Bike Roundup ReviewsGuides and TipsE-Bike State Laws. Suggestions? 1. You dont want to get trigger happy and run your battery at high amp setting either. Just a thought. . The first step you should take to troubleshoot the matter is to inspect the wires or cables up close. If this happens, youll tend to experience power cut-offs. Thinking along the lines of PC boot-up errors that get logged but don't clear out unless manually done. If your battery pack is particularly choking when under load, then the issue could be that the battery management system is shutting it off to protect your battery pack from overeating. Keep reading, and youll understand why all of this matters. Not to mention, many ebike owners dont live near an electric bike service shop, so getting the job done themselves can be a lifesaver. If so, check that connection too. If your brakes arent functioning properly, then you should check the shoes or the brake pads for signs of wear. Why Does The Throttle Type And Features Matter? $539.95. Wow ok Ill double check that. If your battery pack lasts less than 30 to 20 minutes, chances are its worn out and you have to replace it. You can take it to your local dealer and have them fix it, or you can make a little time and try and fix it yourself. By referring to the user manual, youll want to locate the wires for the brake sensors. Disconnect those wires from the controller. Check the Battery Management System. 1. It shows that the battery is all charged. Replace any snipped zip ties to secure cables away from moving parts. I have a new bolt pro ebike. Disconnecting the contacts and cleaning them and reconnecting can . Dont charge a battery from a discharge port, this will bypass all the protection built into the battery. . Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. Scott Strike, dual suspension electric mountain bike. A. Granted, battery problems can occasionally happen, but most can be solved easily and quickly. A lead acid battery can only hold 25 watts per kilogram. Sale; Outlet; Home; All products; . Severely worn out batteries have a maximum range of 5 to 10 minutes. Your email address will not be published. When you engage the rear brake, the battery pack will go through a load so you can then read the voltage and find out how much it drops. That is just a safety feature - and its usually around 1.8 mph. You can find plenty of models or you can just get an universal one with the same specs as your existing battery. If it was a sudden start to the issues, do you remember riding over some bad potholes or super rocky road? Then, carefully blow out any dust or debris, and remove any plastic parts you might find. Nakto Camel City Women's Electric Bike. Is there a motor controller fault? If doing this makes the power display comes on and the motor spins with your wheel then it now looks like youve got a battery problem and not a charger issue. My battery seems to charge. If you have any questions about our product, please leave us an email and we will reply within 24 hours; 1-year warranty, like the bike's seat/motor/battery/charger, etc; Please contact us if you have any problems with the product, Nakto Inc will do best to provide you the best service. How to carry your gear using panniers and backpacks, How you can get cheap cameras for your bike. I suspect you need to go into a lower bike gear,going up hill in high gear is a good way to burn out your controller.The BMS battery management system is doing what its supposed to down when you try and take to many volts from the battery at once. Air Conditioning & Heating; Bricklaying; Carpentry; . Troubleshooting. You should also check the brake cable tension and adjust it if necessary. So, why do the throttle type and its features matter when troubleshooting an e-bike with a throttle problem? Doing that is easy enough, as long as youre able to solder the wires to the new sensor yourself. As such, the wires connected to the rear hub motor can often get loose, frayed, or damaged over time. could you help me please? Next, plug the battery charger into the battery charger port on your ebike and observe the indicator light on the battery charger. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Nakto as well as any help and solutions you know of. I have used two chargers and they all cut out at 81.5v-82v, sometimes 80v, do you know what could be the problem. The consent submitted will only be used for data processing originating from this website. $739.00. Hi, my name is Richard and I own an electric scooter for years now. When I press the battery indicator it holds two green and the other only flicker green. DPC 18 (pdf) Download. In general, the wires should be color-coded so you can match the same color wire with the same color the outlet. Melted or burned wires are a sign of overheating. Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. The brake cutout sensors work. Overall Score: 7.9. If you find the brake pads or the brake shoes in good condition then you may want to tighten the brake cable adjuster on the brake lever or the brake itself until the brake becomes more responsive. Lithium-ion batteries dont prefer being left on the charger. From here, you can fully charge the battery pack and ride your ebike with the headlight on. Definitely a bummer as I was using it to commute for about a week before this latest issue. NAKTO Safe Brake 3-Cycles Electric Bike. Is the battery working? 750C (pdf) Download. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Q: How to fix an unbalance bike seat? Thatll usually involve removing screws and popping open any plastic tabs keeping the throttle closed. Then, press or twist your throttle to see if the bikes tyre will spin. Q: Why does my chain keep falling off or getting stuck? I always wanted an electric bike because of how fast it is. Grab a flashlight and inspect every inch of the cable. Sometimes, the dirt roads can dislodge the cable connections; this is often the case with mountain electric bikes. Yes, the magnet alignment is pretty critical. In other words, it works perfectly well half the time, though quite often, you wont be able to accelerate smoothly as you press or twist the throttle. The step through Nakto City Electric Bike takes a traditional European style handle bar bike, and makes it one of the World's best electric commuter bikes. There is typically a minimum speed that will activate the drive motor. It cuts out again after a minute or so. If the damage is significant, then the switch itself may require replacing. Heres the simplified version of how it works: Inside your throttle is a magnet that works in conjunction with your Hall Effect Sensor. Low voltage from a bad set of cells could also trigger what the throttle is doing but probably not the assist issue. The multimeter testing on the discharging port shows 0 voltage, I suspect its the BMS safety cutoff, Im trying to use your jumpstart method but just not sure how I can use the charger to charge the battery through the discharge port. If you go into Asia, and particularly China, youll see that the most common battery used are lead-acid batteries. There you have it, a comprehensive guide on how to troubleshoot common problems of ebikes. If the wires are loose, youll probably have to replace the loose or damaged portions. do i need a stronger battery LCD control panel instruction for fat tire e-bike, Placentia Warehouse: 1683 Sierra Madre cir, Placentia, CA 92870. If youre experiencing power cuts with a new ebike that youre just starting to use, it might be because the pack has been sized, engineered, or manufactured with less than the required high current capacity for supporting heavy loads. Since I can remember, I have always had regular bikes and mountain bikes. FIG. Plus, those additional features could also cause unique problems that you wont find on other types of throttles (like display problems on one with a screen). How can an owner get replacement parts for a Natko Steady? Nakto Electric Bike Controller . The battery has one red and two green lights on. Lets suppose the throttle doesnt respond at all when you press or twist it. Thanks for sharing that. Replies 61 Views 33K. Troubleshooting the Brake Motor Inhibitor. It can quickly climb up to a decent speed of 22 mph, and with a bit of pedaling - a maximum range of 20 miles is claimed by the company. The battery icon display does not alter as I use the bike. Looks like all the connections are secure and in original working condition. They dont need to be completely discharged before recharging. How does an electric bike work? Troubleshooting the Battery. Be sure to check that your battery pack has at least two bars of power. Forums. Ill head down that rabbit hole tonight. One way to solve this is by dropping the assist level and pedaling a little harder when going up steep inclines or hills. I should be receiving my motor soon and Ill post some updates. But the pushbutton display on the battery lights up 3 of 4 bars. When it comes to eBike troubleshooting, there are a couple of things that might be causing your battery problems, including: Dont worry, though - Ill walk you through each one here! This should reduce the load on your battery. The bike is brand new less than 100 miles on it. Checking the battery voltage can give you a clue as to whether or not the battery has been damaged. If a damaged cable is the cause of your throttle problem, youll need to get that replaced. Even if youre just doing a routine troubleshooting session, the battery on your ebike should be the first component to inspect. It loses only a quarter of the charge that NiMH batteries lose. If theyre damaged or worn out, replace them right away. That's especially common in folding e-bikes, and it can also result in the throttle not responding at all. First, select the battery that belongs to your eBike. Is the battery pack being charged to 100%? If your e-bike isnt turning on, be sure to check if the main switch is in the On position. Magnet is on the spoke in proper position. Was your screen not functioning due to the battery being a loose connection? Different ebike models feature different pedal assist systems; some are built around the front sprocket chainring while others are built into the bottom bracket. If the bike won't turn on after testing the battery and checking the connectors, follow the steps HERE to check the 40A battery fuse. Just a brief update if anyone is interested. The XT60 is the larger of the 2 cables. The throttle could get stuck or not work at all. $539.95. Nakto Camel City Women's Electric Bike. Sometimes the batt. Here, its highly likely that the problem is in the throttles wiring. Required fields are marked *, Hi I just bought a new e bike First time i have used it all was fine When i wanna charge it for 1st time there has been no charge sept by the battery. It was in a local bike shop for about two weeks already waiting on parts via warranty for an unrelated issue as well. Display Manuals for electric bicycles. In this section, were going to look at the more common and general e-bike throttle problems that you might experience. Free shipping to all addresses in the 48 continental U.S. states via UPS Ground. It may not display this or other websites correctly. Continue with Recommended Cookies. Sort by. Again, it depends on the e-bike model you have. Some people may suggest that you use your controller to figure out which wires are for the brake inhibitor so you can disconnect them completely to get rid of the problem. bought a vittesse motion ebike with a li-on 36v battery on the rackwas cycling along with a near fully charged battery and power suddenly stopped and green lights went out on battery.tried switching battery back on and totally nothing..green lights flicker abit when you push the switch on button on the battery but wont switch on againany ideas?