Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. Very knowledgeable and patient. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. EWA has not worked for a while. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. Beware Dont Use. Payactiv pay advance app isn't available on Finder right now. We always try our best to do our job well and your kind words make it all worthwhile. We use dedicated people and clever technology to safeguard our platform. Hi Contrast,Thank you for taking the time to write a review about your experience. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Have a wonderful day ahead! You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. They tell ya they cant do anything to contact the merchant. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. :). Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. Have a blessed day. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. One of our representatives will be reaching out to you shortly. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. As such, it permits employees to access up to 50% of their paycheck prior to payday. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. Your earnings, spending and savings with you in control. Read our full review or get our 30-second take. PayActiv. The PayActiv app uses secure encryption and transmission technology to protect your data. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. These offers do not represent all deposit accounts available. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. :). Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Get company announcements, pick up shifts, and get reminders and alerts from work. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. You can also easily lock lost or stolen cards. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. I hate my job use this company. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. He deserves recognition. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We always try our best to do our job well, and your kind words make it all worthwhile. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). We're available 24/7/365. How long does it take to get money from PayActiv? And PayActiv comes close, which is why it earned a 4.9 rating in this category. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. . It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. App Store is a service mark of Apple Inc. :). App Store is a service mark of Apple Inc., registered in the U.S. and other countries. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. A team member will be in touch ASAP. He fixed the issue, even when my phone died and I called back. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Private company. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. One of our representatives will be reaching out to you shortly to assist you. Have a blessed day. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. Devin picked up my case n made Mr a promise it woukd be resolved in a day. 5000+ G2 reviews. One of our representatives will be reaching out to you shortly to assist you. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Heres how Payactiv and payday loans compare. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. He was so helpful and I appreciate him so much. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. All Right Reserved. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. We always try our best to do our job well and your kind words make it all worthwhile. Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. Payactiv Review. This is maddening. Finder.com is an independent comparison platform and ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. I dont ever try leaving bad reviews because it hurts businesses. Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. We always try our best to do our job well, and your kind words make it all worthwhile. We also ensure all reviews are published without moderation. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. To many glitches, and its a nightmare having to deal with customer service! You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. I need gas and my refill of my stroke meds payactive would not updated my hours. He was very knowledgeable and suggested the best way to access my money the fastest way possible. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Shes the best and everyone should be more like her. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. Comes with the option to change your due date so you wont fall behind on repayments. We update our data regularly, but information can change between updates. We're looking into your account. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. Thank you Mr. Davis. Customer service rep Zachery Marshall was very polite and patient. Have a blessed day. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. A co worker of mine tried to warn me about pay active. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We always try our best to do our job well, and your kind words make it all worthwhile. research/editorial team. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Davis M was very helpful. We may also receive compensation if you click on certain links posted on our site. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. This could put you at risk of getting caught in a cycle of debt. One drawback is that Empower charges an $8 monthly fee. Hi Annie,Our sincerest apologies for the inconvenience. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Anyone can write a Trustpilot review. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. View Payactiv SDS-IT revenue, competitors and contact information. Feb 16 I finally get connected to Ned. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Beyond EWA: 3 Financial Wellness Benefits to Boost Employee Satisfaction, Why Traditional Employee Benefits Arent Enough Anymore. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. The offers for financial products you see on our platform come from companies who pay us. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. I'm so grateful to have had the wonderful customer service he was able to provide for me. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. You can apply for a Payactiv account online. :). One of our representatives will be reaching out to you shortly to assist you. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash.