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Danielle is the author of this solution article. I had read on other threads that sometimes the tickets don't transfer until the day of the event. You may also review your transfers and purchase history at AXS.com. I bought two tickets to a New York Islanders game at Nassau Coliseum. i had the exact same problem. Select the tickets to transfer and enter the recipient's information. Your AXS Mobile ID ticket will now show up. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. When its time for the event, they can open the app to show their tickets on their phone. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. At this point, you should see your tickets in the MLB Ballpark app. If available, youll see the option to get tickets with AXS Official Resale on the event page. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Youll be able to transfer money to your bank from your account on AXS.com. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. We are changing the way you register and sign-in to the StubHub Community. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. For more information, please see our Your guests will need to create an AXS account to receive tickets. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. 2023 When listing tickets, you decide how long your listing will be available for others to buy. Bought tickets for a group? Hey guys, I just joined this group so if this isnt allowed lmk. Select the seats you would like to send. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. How do I use the Rockets App to enter the building? No paper tickets required. The concert is tomorrow. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. StubHub told me to call AXS and let them know this was due to the show being postponed. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. why the hell can they just not send you the tickets in an email, as an option? There is no fee for transferring seats and you are allowed unlimited transfers. Click the Transfer button next to the event in your AXS account. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. So you can sell on StubHub or any other way you find. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. AXS handles payment and delivery so buyers and sellers never interact with each other. Have screenshots and stuff with timestamps to also prove this is a thing. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? 2023 Crypto.com Arena. Have been on hold 3+ hrs. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. | Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS Mobile ID tickets are digital and cannot be printed for venue entry. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. If you already have an AXS account, the tickets will be transferred to your account automatically. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . This will help to ensure that you are ready for your event in no time! Can seats be transferred to someone who doesnt have an AXS account? After logging into the app, verify the tickets are available in the app. Never. You should see something to transfer. and our How will I know if my transfer was successful? You may also review your transfers and purchase history at AXS.com. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Open the AXS app Sign in or create an AXS account. When your tickets sell, youll receive an email informing you of the sale. i assume they will try to get me to receive the tickets using axs again. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. I tried calling axs.nobody was home. Even if you call within 48 hours of your event, you will probably get no help at all. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. They assured me that the tickets would be transfered once they got ahold of the seller. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. After that, the tickets will be theirs to use with the AXS app. No, tickets must be scanned through the Rockets App or the AXS App. Its up to you! Article. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Most mobile transfer tickets will not be immediately available. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Can I still use a ticket after I have transferred or shared it with someone else? With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. The game is in 36 hours. When I sell tickets, do I have to deal with the buyer? If you already have an AXS account, the tickets will be transferred to your account automatically. The tickets will be delivered to the buyer automatically. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. If you do not currently have an AXS account you will be instructed to create one during your purchase. Nope. Have mobile tickets and cannot find barcode. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Theyll just have to create an AXS account to claim their tickets. Help us improve this article with your feedback. What is transfer? Here's how it works: Click the Transfer button next to the event in your AXS account. The Rockets App is free to download and available in the App Store or the Google Play Store. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. SOLD TICKETS VIA AXS. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Use the same email you use on StubHub. Click the Transfer button next to the event in your AXS account. Follow the steps below to access the tickets: Did you find it helpful? it never happened. Does anyone know how to do it through axs?? AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature.