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Only change it if you're having connection problems with your device. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? It's not an extension socket. Enter your current password followed by your new one. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. You'll then be able to change these settings: Separate Bands Then click on Advanced Settings. >, How can I set up or change the admin password on my BT Hub? You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Alternatively choose your Hub from the dropdown to find out how to connect. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! on For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you have it, unplug all your old broadband kit, including your old power plug. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. >, How do I turn wireless on and off on the BT Hub? Remember you need to save any changes you make. Channels It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. If you want to make any changes to the hub settings, you'll need the admin password. WPA2 - the default setting (we strongly recommend you use this). Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Switch off the router and switch it back on again. Then fill in the details for your Dynamic DNS service. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. How do I set up port forwarding on my BT Hub? To get the latest on your appointment, go to www.bt.com/ordertracking>. Try connecting your device to the router with an ethernet cable instead of using wireless. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Youll also need to add a password hint. >, What is the Smart Wireless feature in my BT Hub? Then follow these simple instructions: You will be asked to enter a password. Learn how your comment data is processed. >, Where do I find the default admin password for my BT Hub? Security Password No, it really is that simple. This site uses Akismet to reduce spam. Instead the Home Hub 5 connects to the Openreach modem (or ONT). You'll need your Hub's wireless network name and password. This takes a few minutes. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Important! On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Set the security level for your Hub's wireless connection -. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. You can re-use your filter and Ethernet cables, so please keep them. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Are you having problems with BT Hub Manager? Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. You'll find it on the back of the Hub if you haven't updated it. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). How can I set up or change the admin password on my BT Hub? This will open the Hub Manager, Enter the admin password. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. How do I connect my device to my BT Hub by Ethernet cable? If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. 16h26. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. 16h12. how do I find out what download speed I should be getting? Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. He was once Deputy Editor of Mail Online and remains in therapy to this day. You can re-use your filter and Ethernet cables so please keep them. >, Where do I find the default admin password for my BT Hub? Youll be asked to enter the new password twice, to make sure its correct. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Network Name From the Hub Manager, click on Advanced Settings, then Wireless. Note: it is If that doesnt work, try connecting to the router via an Ethernet cable (shown below). The video below shows you how to set up your BT Smart Hub. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If you've still got problems, try our Broadband troubleshooter>. You'll need your Hub's wireless network name and password. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. This will open the Hub Manager. This table shows the main differences between them. It may be your browser causing the issue do check in its settings or in your Antivirus program. First, you need to connect to the router's web management page, so that you can change the settings that you want. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Here's how to set up a Hub 3. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! If you want to make any changes to the hub settings, you'll need the admin password. >, BT Home Hub 5 - Information and troubleshooting guide. If you do have a problem with the Wi-Fi, this may reveal what it is. (Make sure you're connected to your home network.) >, How do I set up port forwarding on my BT Hub? However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. None - anyone can connect to your wireless network without entering a password. >. WPA-Auto - if you're having problems connecting older devices. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. Re: BT Smart Hub 2 manager and Windows 11. Full Fibre customers wont use microfilters. You can edit names and devices anytime you want. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. A master socket is the main socket for the phone line in your home. Enter your email address to subscribe to this blog and receive notifications of new posts by email. A master socket is the main socket for the phone line in your home. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. You dont want your neighbours taking advantage of the internet connection that youre paying for! Our helpful guide shows you how to change the admin password on your BT Hub. Your Hub will be called something like BTHub6-ABCD. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. How do I assign multiple Static IP addresses on the Smart Hub? If it isn't blue, see connection troubleshooting below for help with connecting. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. The default mode here is Mode 1. The password should now be changed to something of your choice. Your Smart Hub automatically scans for the best wireless channel. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. >, How do I set up port forwarding on my BT Hub? on Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Go to the Smart Hub 1 guide. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? The Hub Manager is where you can change or view your Hubs settings. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. 16-08-2022 When your device connects, it automatically chooses the . Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. They'll give you all the details you need. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Have you tried Chrome or another browser. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. >, How can I set up or change the admin password on my BT Hub? If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Click on the title and picture of your Hub to see links to all our help. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. Full Fibre customers wont use microfilters. Got a BT Business Smart Hub 1? >, How do I see which of my BT Hub's wireless bands my device is connected to? If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. How do I control the time when devices can access the internet on my Smart Hub? >, How do I turn off BT Access Control for a device? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. You'll then be able to change these settings: Separate Bands. This table shows the main differences between them. If it's not listed you'll need to create a new port forwarding rule. The light on the front will change colours while your Hub sets itself up. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn It's on or it's off. Click here for more about setting up Full Fibre yourself >. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). Check that youre using a device that is connected to your BT broadband network. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. If youve lost that card, it should also be on a sticker on the base of the router. Well help you ease the pain and get you to a solution - fast! They're on the back of your Hub. >, What is the Wireless mode feature on my BT Smart Hub? Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Advanced settings Full Fibre customers wont use microfilters. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? First of all, you need to be at home using a device thats connected to your BT broadband hub. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. Youll find it on the back of your Hub. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. >, What is the Wireless mode feature on my BT Smart Hub? If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. It's also easy to see the Hub Manager across all devices. We know its a clich but resetting works more often than youd think. It only works when Separate Bands is off. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. >. >, How do I turn wireless on and off on the BT Hub? WPS That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. How do I change my Smart Hub's wireless settings? Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. >, How do I see which of my BT Hub's wireless bands my device is connected to? Email Barry at barry@bigtechquestion.com. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. By default, your Smart Hub will have this switched off. Also, what to do if you've forgotten it. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? and many others. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Wireless mode If there is already some text in the address bar. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. You want to fiddle with the settings of your BT Smart Hub. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. IP address Press the Rescan button to make it scan again. You can turn it on or off. The light on the front will change colours while your Hub sets itself up. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Looking for tips on how to squeeze the best performance from it? Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Band Steering If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Make sure that your computer is connected to the Smart Hub via Ethernet or . It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Here's how to set up a Hub 4 or Hub 5. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Instead the Smart Hub connects to the Openreach modem (or ONT). 16-08-2022 And some questions nobody really wanted the answers to. How do I create a Port Forwarding rule on my Smart Hub? 16-08-2022 On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. It's also easy to see the Hub Manager across all devices. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. 16-08-2022 A steady blue light on the front of the Hub means everything's OK. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Enter your BT hub admin password. It's also easy to see the Hub Manager across all devices. From the Hub Manager, click on Advanced Settings, then Wireless. How do I view the devices connected to my Smart Hub? If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Press 'Enter'. Every device that uses the internet sends its packets of data through specific ports. BT Devices Can not access hub manager - 192.168.1.254 (or any. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. not the same as the wireless password. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If you dont have a battery unit, unplug the modem. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Click Advanced Settings Click Wireless Enter the admin password. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Richard, I run Windows 11 and using Edge is fine. Announcements, Guides & Community Updates. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. How can I turn it on and off? How do you turn off wifi? If you have it, unplug all your old broadband kit, including your old power plug. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Wait until the lights on the modem are solid green, then plug in the Smart Hub. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. You can configure your Hub to use Dynamic DNS. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Press the Power button on the Hub to turn it on. You'll find it on the back of the Hub if you haven't updated it. The BT Mini Hub doesn't support application sharing or port forwarding. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Select Save to store your changes. 16-08-2022 >. If you're still having trouble try our community forum. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This takes a few minutes. By default, your Smart Hub will have this switched off. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Sorry not much help really. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features >, What is the Smart Wireless feature in my BT Hub? Distinguished Sage, never noticed http vs https. Any thoughts on this would be welcome. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Then prompt your device to connect to the Hub. The master socket is the main socket for the phone line in your home. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only .