Cjis Background Check Disqualifiers, When Can Ex Servicemen Wear Medals Uk, Articles C

Clipper is now available throughApple Pay and Google Pay. I've found putting the Clipper as close as possible to the outside of one side of my wallet and then being careful to always tap with that side down helps. When traveling between the United States and Canada it will be necessary to pass through Customs and Passport Control on either leg of the trip. If you purchase value for your plastic Clipper card online or by phone, it wont be available immediately. We offer a variety of discounts as outlined here. Add Clipper to your phone before you take-off! This page includes when value is available, online orders, different types of value, and blocked cards. Skip the side navigation menu and go to the main content. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. For the quickest response, please use our Contact Us page to submit your request or call our Reservations team at 800-888-2535. ADVANCE Fare Round-Trip only: Advanced purchase fares must be purchased a minimum of 2 days prior to travel date, non-refundable. What does it mean to pick up my value and why do I have to wait to do it? will be charged $40.00 USD / $45.00 CAD (Credit Card ONLY, Cash NOT accepted) per leg of travel. Once onboard the vessel, an announcement will be made to retrieve parking validations at the galley. Once you do that, it will show up in your account. You can also set up Clipper on your phone through Apple Wallet. If you are a Travel Agent or Clipper Commodore and would like to view/edit an existing booking, please visit the Agent Dashboard. All rights reserved. Registered cardholders can report lost, stolen or damaged cards and request replacements. The card reader at Caltrain stations. Phone. No notice, even though they have my email? Open the Clipper app and select the card you want to set up for Auto-Reload. Email: FanAssist@Clippers.com. Ticket Central. Both discount and regular Clipper cards can be ordered and managed online. redditads Promoted Interested in gaining a new perspective on things? Riders are also able to add enough fare to a paper ticket to exit the station usingadd fare machines located inside the paid area. Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com or 408-920-5335. No. No, every rider needs their own card or device (phone or watch) to pay for fares. Tie-downs are located at the front of the vessel on both the left and right side and at the back of the ship on the left side. Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. If you are setting up Auto-Reload for a transit pass for the first time, Clipper will charge your credit card or bank accountbeforemaking the pass available for you to pick up. If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929. STANDARD Fares Round-Trip only: Standard fares are fully refundable for cancellations received 2 or more days prior to travel, non-refundable within 48 hours of travel date. Yes, we offer a variety of locally-sourced food, drink and snack options that you can view on our online menu as well as various gift shop items. The following cannot be used on iPhone or Android phones for fare payment: The Clipper Customer Service Centers at Embarcadero BART/Muni Metro station, AC Transit, and the Bay Crossings store are open with limited hours. Yes. 877.878.8883. Final boarding is 15 minutes before the scheduled departure time. To pay for your trip, tag your Clipper card or Clipper mobile on the ticket readers inside Muni buses and at Muni Metro fare gates. I called Clipper customer service and all I was able to find out after they located my supposed card via an old address (I wasn't great about updating my address and I've moved quite a bit) and my partner's clipper card is at the same address. When you tag your card, the Clipper reader will display the fare you paid and your remaining balance or pass expiration date. Phone. RTC Card and Accessibility. All rights reserved. NOTE: checked luggage will be checked in and paid for (Credit Card ONLY, Cash is NOT accepted) at the FRS Clipper terminal on your day of travel. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. If your card is registered, contact us so we can block your card from further use. If you forget to tag off, thats the fare you will pay. Cash value and transit passes are not interchangeable. Privacy Policy. Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book. Please reach out via our Contact Us page with questions and we will assist as quickly as possible in responding to your inquiry. The "A" Fast Pass isavailable on the Clipper card and is valid for a calendar month and lets you take unlimited rides on SFMTA/Muni vehicles and BARTbetween the Embarcadero station to Balboa Park station in San Francisco. In order to book using your travel credit please reach out to a reservations agent using our contact us form. If you are traveling with a motorized chair, be sure to bring along a charger in case your chair runs out of power during your trip. If you have an 8 ride pass, your rides will expire in 30 days. We recommend arriving at least one hour before your ferrys departure. Imagine you want to take a trip on SMART that costs $5.50. Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. To provide payment, log in to your Clipper account and edit the payment information in My Profile. Discounts; Where to Use; Follow. This means anything that is considered a felony in Canada, even if it is not a felony in the U.S. I recently registered my card but for some reason my card is 'still pending' and tomorrow is going to be the 5th day. YES! County Connection. Please note: Once you convert your plastic card to Clipper on your phone, you will no longer be able to use your plastic card for transit. Proof of payment is required. We notify customers 30 and 60 days before the expiration date of their payment card on file. For your guests traveling to Canada, please read our ID and Requirements page carefully before booking travel. Otherwise, you will be logged out automatically. This page includes How RTC cards work, accessible information, and using Clipper equipment. If you haven't reduced your balance by that time, the order will expire, and Clipper will return the value to your transit benefit provider. Please submit all travel cancellation or change requests through our Contact Us page. However, they will need to keep their plastic cards for proof of eligibility if asked by a fare inspector. EMAIL US. When booking online, please mark the box noting that a guest will require standard wheelchair assistance and contact us with any questions so that we may add a note to your reservation. And you can do it anytime. Delays in receiving the new youth Clipper passes have also been an issue, although AC Transit officials say this is a temporary problem. Yes, our San Juan Clipper fast ferry can accommodate standard manual wheelchairs and has a standard manual wheelchair accessible restroom onboard. Balance protection Online accounts Card cancellation, When value is available Online orders Blocked cards, How it works Mobile payments Clipper mobile app, How RTC cards work Accessible information Using Clipper equipment, Proof of eligibility Eligibility change Balance transfers, Protecting your privacy Information retention. It is charged for those who enter a station, ride a train, and then exit the same station. Key Clipper information translated to Spanish. Need help planning your trip? Comfort Class Features priority boarding, a spacious private cabin area on the upper deck, leather seating as well as complimentary snacks and refreshments. News; Twitter Twitter, Opens . This might take a few seconds. Our terminal in Seattle is only open 6:30am 10:30am for check-in and processing. As part of our Whale Watching Guarantee, if you dont see whales on your San Juan Clipper whale watching trip, you will receive a voucher for another trip on us. For more information, visit Sales and Service Locations. All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. You may also reach our call center between 7am 7pm Mon-Fri at 800-888-2535. As others have said, it's RFID interference with other cards that's likely the problem. This happens automatically, with no disruption in your ability to use Clipper. You can travel from SeaTac Airport to Seattle Clipper terminal the following ways: We strongly recommend arriving one hour before departure time for your sailing. Purchase at various retail locations , including BART and Walgreens. Please note that you cannot use your phone to unlock bikeshares. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked. 877.878.8883. Phone: (213)-204-2900. It depends on how you buy your pass. This site is protected by Google's invisible reCAPTCHA. All guests are welcome to use the top outside viewing deck as desired during our trips. So if your primary funding source is declined, your order will be charged to your backup card. This page includes balance protection, online accounts, and card cancellation. Note: These locations cannot replace RTC cards or cards associated with an employer, school or other institutional program. Be sure to call your bank and credit card companies before departing to avoid any surprise charges and to inform them of your travel plans to prevent your card from being deactivated. Q: Please edit my missive as you see fit, especially if it makes me look smarter and better-looking. Yes, there is. We do allow walk-up day-of guests to purchase tickets if space allows. If you want to ride, you will need to tag again. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. We will send an email to confirm that you have updated information in your account. A single beep and a green light means you paid for your ride. Youth 5-18 years old get 50% off with a youth Clipper card. Set up is easy and can be done on the spot or in advance while you are at home. 2,123 Reviews. Hop on our sleek, high-speed FRS Clipper catamarans for a relaxing and scenic cruise experience. The programgives qualifying adult riders a 20% discount on BART trips. If you have a question or comment that invoves Clipper, please contact Clipper Customer Service: Clipper Customer Service: Weekdays: 7:00 am - 7:00 pm Saturdays:7:00 am - 4:00 pm. After that, Clipper will not charge you untilafteryou tag your card and load your pass on it. The money is still missing. If you hear three beeps, you do not have sufficient value and need to add more value to your Clipper card. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. Sign up for year-round getaways, special offers, and more. Here's what to expect when you tag your card: On buses, light rail, ferries, Caltrain and SMART: The card reader will beep When you first set up automatic reloading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. Within each class, there are upgrade sections as well. Roadshow. During the summer during double sailing days, there is a luggage storage area at the Seattle Clipper terminal where you can store your luggage (for $10.00 per bag Credit Card ONLY, cash not accepted) while you see the sights in Seattle. You cannot carry firearms, ammunition, explosives or any other form of goods considered dangerous on board the Victoria Clipper or San Juan Clipper ferries. Passengers will board the vessel after clearing through U.S. Customs and Border Protection Immigration processing. Was I supposed to activate it somewhere? Vista Class Located on the upper deck of the vessel, Vista Class offers leather seats with top deck panoramic views as well as ample table seating for small groups. If you want to change your class of seating, you will need to reach out to our Reservations team. Getting Started. The outside viewing deck does not have reserved seating. Vending machinesaccept all U.S. coins and dollar bills (excluding $50 and $100 bills). If you are a booked guest, you can quickly change or confirm your San Juan Clipper seats by visiting our seat selection portal. Golden Gate Ferry and Muni ticket machines only sell adult Clipper cards. How does Auto-Reload work with monthly passes? For iPhones, theantenna is in the top third of the phone. RTC customers can transfer their RTC cards to their phones for mobile payment and continue to receive all their discounts, but their plastic card can then no longer be used for fare payment. If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929 for help. Monday-Friday 7 a.m. - 7 p.m. Saturday and Sunday 7 a.m. - 4 p.m. custserv@clippercard.com. Some stations have machines that are cash only, while other stations offer add value machines that accept credit cards. If you are not on the boat 15 minutes before the boat is scheduled to leave, you forfeit your seat and your fare. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code and select Save. You can obtain parking validation tickets from one of our agents in our Seattle or Victoria terminals or onboard the vessel. Buses can take another day or two to receive your order because they have to connect to the server in the bus yard. Get Morning Report and other email newsletters. Clipper says it does not take funds away, even if the card goes unused for years. So if your primary funding source is declined, your order will be charged to your backup card. You can order a card and value online but note we can only mail cards to domestic addresses. If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. BART. Seating class changes between Standard and Premium seating will require agent assistance. Pay With This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle. If the condition evaluates to false (.F. Our terminal in Victoria is currently open 10:00am 5:00pm. What happened to my order? In addition to receiving great hotel rates, you also benefit from a special discounted ferry fare if you add a hotel to your booking. This is separate from confirmation of payment. Be sure you tap on Caltrain's platform. 4 yr. ago. New to Clipper? . If you add value to a plastic card using the Clipper app, it will take as long as a card normally does for the value to be available. Hold it flat against the Clipper logo on the Clipper reader until you hear it beep or the BART fare gate displays \OK\. See the, You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the plus + icon. We work with a highly-vetted portfolio of outstanding hotel partners to offer you great deals on overnight stays.