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"That Microsoft account doesn't exist. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? Should you upgrade? We won't spam you. So, you might need to create a new Microsoft account. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. Do you need it? This worked in half a second. Enter a dif Business process and workflow automation topics. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. Enter a different account or get a new one." This is also happening to me. Learn more about Stack Overflow the company, and our products. I am having trouble scheduling an exam for MD-100. Microsoft Edge is another popular browser that many users use when they have a Windows computer. Click on More options, illustrated by three dots. If you are having troubles fixing an error, your system may be partially broken. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Do I need a thermal expansion tank if I already have a pressure tank? While the account may be wrong, there may be other factors that can contribute to this error. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. I used that email account to create this post. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). I believe I've got the bottom of it. every time I try, I . Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. If you are prompted for a product key, see Where to enter your Office product key. Thats it for this blog; thank you for taking your time to read our content. Microsoft. You can unsubscribe at any time, of course. It then asked me to create a password so I backed out thinking it wouldnt work. If your Microsoft account doesn't exist but it does, you might be permanently locked out. When you see the account you're looking for, select Sign in. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Power Platform and Dynamics 365 Integrations. You may be mistyping the email address. What is the point of Thrower's Bandolier? Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. I do not know how they are translated in English it was something like "experience online content". Hi so i restarted my HP laptop and i'm setting it up. Ok. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. Enter a different account or get a new one" when opening outlook through Power Automate. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Enter a different account orget a new one. Copyright Windows Report 2023. Enter a different account or get a new one" when opening outlook through Power Automate. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. Enter a different account or get a new one If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Business Tech Planet is compensated for referring traffic and business to these companies. I can sign into outlook just fine using my work domain email, but it wont work through power automate. T he works account does exist and is used to access an Azure subscription. I decided to created another new Email account and start switching the good email to the new account because . You wont be able to access your account, and you will receive this error. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. I am trying to sign in to a new computer using my Microsoft account. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. I have the same error from the same steps but with a different cause and solution. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. On the next page, fill out the necessary details. The problem is Microsofts badly documented difference between a work/school login and a personal login. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. I have my phone number setup in my account, so instead of email, I used my phone number. Slot in the Microsoft user ID that needs to be recovered. It looks like this isn't a Microsoft account. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. More info about Internet Explorer and Microsoft Edge. MS also keeps linking my work and home accounts. It definitely is an Office 365 account that was being used to log in in the previous computer. I have the same problem. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Click Settings and more, illustrated by three dots. Please see the attached. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. That Microsoft account doesn't exist. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. @LukePuplett: by triggering a re-install of Window. Amazingly both messages are right but not well worded. That Microsoft personal account doesnt exist. See, Step 2: Check products or services where you used your Microsoft account. You can also verify by asking close contacts to whom you have emailed from that account. Fill out all required fields. Sign in with your Microsoft account and password. How do I find my Microsoft 365 admin? These computers were set up for organization and the one I re-installed I set it up for personal use. Power Platform Integration - Better Together! From there, check to see if your device is enabled. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. Select your name and profile picture or icon at the top. Try another email address or sign up for a new one. Enter a different account or get a new one". This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. Explore subscription benefits, browse training courses, learn how to secure your device, and more. To resolve this, log in using the details of the new account. Are there tables of wastage rates for different fruit and veg? The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. Whats the grammar of "For those whose stories they are"?