This was a big order, with at least 22 units, a 2m island, and all appliances for a new refurb. Our three collections – Infinity Plus, Infinity and Vogue – are designed to give you the kind of choice, style, colour and flexibility you need to create your dream kitchen. All content is posted anonymously by employees working at Wren Kitchens. Wren is a great company to work for, I have been with the company for 4 years and in this time Wren has offered me a lot of opportunities throughout my career. Welcome to Wren Kitchens YouTube channel! After going through the usual suspects we settled on Wren because at the time they were one of the few to do true handle-less (Milano) kitchen, that weren't charging silly money. From designing the kitchen in the showroom to finishing touches, the process was efficient and to a high standard. Download Wren Kitchens and enjoy it on your iPhone, iPad and iPod touch. Our kitchen designer was extremely helpful and worked with us to create the kitchen we wanted within our budget. The fridge was late and damaged, and the freezer was later and just doesn’t work. The kitchen designer was really helpful nothing was too much trouble. I had a kitchen from WREN NOTTINGHAM that cost over £5000. Shameful attitude from the head office help line staff regarding the issues with faulty and damaged items. I contacted Wren and explained what had happened, expecting to have to pay for the new frontal as it was our mistake, but they arranged delivery of a new one completely free of charge. Our kitchen looks great. \r\n\r\nOverall I'm very happy with my new kitchen, now just waiting for a free weekend to do the tiling. I provided the customer number etc yet there is not reply from them, why is this?I have had a final email from them stating they will not offer me any compensation for all the issues outlined in the post, other than to cancel the orders for the hob and dishwasher and pay difference for me to source locally rather than wait 2 months. We had a Wren kitchen installed a year ago using our own fitters. They have agreed to pay £150 towards my costs of getting a sparky, plumber and joiner back to fix/repair tej missing/damaged items.I also note that all their ‘invited’ feedbacks are very positive, so, to Wren, can you please advise if you invite dissatisfied customers like me to post a review as I suspect you don’t.The purpose of these sites is to allow potential customers to make a balanced and informed judgement on companies. Had our kitchen from Wren and what a great service. At Wren, there are more kitchens to choose from than any other retailer in the UK. An excellent experience with Wren kitchens, the show rooms are a great source of inspiration and the sales staff were great and had lots of ideas to help us create our dream kitchen. After sales complete rubbish .still waiting for door replacements to be fitted. Happy Halloween! So went for our first kitchen appointment today with Wren. Kitchen fitted/chucked together 18 months ago . Wouldn’t hesitate to recommend them to anyone! I cancelled a kitchen the day after paying the deposit. Wren planning and installation.The wren service was good. Read reviews of Wren Kitchens, share your experience and resolve your issues. Aftercare from Wren is not the best!!! Fantastic facilities - Gym, Canteen, Refreshments We fitted the kitchen ourselves and accidentally used a frontal as an end panel by mistake. Wren were our first go to for our new kitchen Wren were our first go to for our new kitchen, they have been brilliant from start to finish, that’s design and fitting. They kept us informed throughout and the finished item is fabulous. We changed a number of things before we got exactly what we wanted, nothing was too much trouble. Still awaiting insert forUnder basin. All rights reserved. Not the cheapest quote we received but the overall quality and style made it an easy choice. After going to a number of kitchen companies/makers for our oddly shaped kitchen, but wren were very helpful and knew just what we needed. Wren were very helpful during this time and even refreshed our kitchen deals when it came to Black Friday and saved us an extra £400!The delivery of the kitchen was hassle free and all of the units were very well packaged so that none were damaged. We are at a difficult time where we are now having lockdown and mostly indoors.Happy prosperous New Year to Wren Luton.❤️. This added a lot of stress to what was already a challenging project. This was on the 26 August. We have received excellent service from Wren throughout the design and ordering process. 1,619 were here. Wren Kitchens has relocated to an all-new state-of-the-art showroom in Aberdeen which boasts 55 full-sized kitchens on display. Great kitchen with lots of correspondence re delivery. Ive had nothing but problems, not only customer services but faulty goods and parts not being replaced. Pictures attached. Our fitters commented on how easy it was and how useful the A0 plan was - we also found that it helped us visualise our new kitchen and got us excited whilst we waited on the units to arrive.We were not disappointed and found their customer service to be exceptional when we had one minor issue which was quickly resolved.Our initial visit was for a "bit of a look around" but we quickly realised that the reality was that Wren offer a better experience than any of the other kitchen companies. Of course I would go to wren kitchens again. I think there will always be slight issues but I found Wren to be speedy in responding to emails and phone calls and very helpful. Every kitchen we design and build is … No problems with delivery, excellent kitchen fitter, recommended by Wren. ", "Fantastic! Excellent quality kitchen and great customer service. Polite, methodical and takes pride in his work. . Drawings provided for fitters,really good. I would definitely recommend Wren, and have since had two friends also buy a kitchen from there. The online experience was great and our advisor was extremely helpful and personable. 1,430 reviews from Wren Kitchens employees about Wren Kitchens culture, salaries, benefits, work-life balance, management, job security, and more. Last month decided to have an island fitted. It seems that the main issue with them is their post-sales customer service when things go wrong so we'll see how it goes and report back. I would definately recommend. We put a deposit on our kitchen with Wren January 2019 and only recently completed and got it delivered last month as we have been renovating our whole house. Installation was good. Hi All. Ignore the rounded wall, it will not look like that, just their program. Had we have known we would have removed and fitted the kitchen by a separate fitter with a proper quote so you know what you are paying in the end. I fitted it as im a property developer and electrician by trade and have been for 10 years. ", "Really pleased and impressed with Wren Kitchens. Excellent service from start to finish. Trust Pilot reviews for Wren are good (8/10), and they've won 'kitchen designer of the year' or something similar from one of the interiors magazines recently (sorry I can't remember which mag!). They’re got a 70s 3 bed semi so a fairly small kitchen. We are ecstatic with the final outcome and spend most of our time sitting in there now. Our designer, Thana, has been patient, thorough, knowledgeable and generally charming. They do one thing and they do it brilliantly.You will not be disappointed and the price will be a pleasant surprise too... From the moment we met Hannah the designer to Pete the kitchen fitter it has been brilliant. Complete nightmare from start to finish, stay clear at all costs. Only downside is quite a few pieces were damaged however they were replaced free of charge quite quickly. If, you or any other company, only invite those who don’t complain then the system is being manipulated.I look forward to hearing from you in relation to your trustpilot invited customers and any policy/practice around this. Designer and showroom staff were brilliant but the after sales service was as bad as it gets. Wren Kitchens has collected 3176 reviews with an average score of 4.70. Glassdoor gives you an inside look at what it's like to work at Wren Kitchens, including salaries, reviews, office photos, and more. Staff were very friendly and helpful. Strange how all the "invited" reviews for WREN are either 4 or 5 star. For their excellent customer service. This was a big order, with at least 22 units, a 2m island, and all appliances for a new refurb. You can address any letters to this corporate headquarters office to: The Nest, Falkland Way, Barton-upon-Humber DN18 5RL, United Kingdom. The professional service we received from Wren was second to none. My experience with Wren from start to finish was great ,the designer ,the surveyor and the fitter were very prompt and pleasant .Everything was smooth even the delivery was on time .I was informed and kept up to date every step of the way . We had a Wren kitchen installed a year ago using our own fitters. I purchased in October and fitted it. So glad we decided to stay in our forever home and have a Wren kitchen as our showcase. Wouldn't (and haven't) hesitate to recommend a Wren kitchen to friends and family. Customer Reviews. Wren will do plastering, wiring, electric, gas work etc. I had my new kitchen 2 years ago. Never had such a fantastic expierence anywhere else. As before from michael designing it to the end installation, excellent service again, I was kept informed every step of the way. They were excellent at customer support during covid lockdown where things got delayed\/rearranged (all problems at my end - couldn't get plaster!) Unseen costs added to the Wren costs mount up quickly (and it wasnt cheap in the first place). We had a few obstacles but everyone at Wren have been fantastic! ", "Amazing from start to finish. The UK’s number one kitchen retailer and best place to work in the UK for two years running, has been in the city for 10 years at Boulevard Retail Park. I went into the store who informed customer care via email of the cancellation and the refund to the card I paid with. Got my own guys to fit it and they had no complaints either. Lovely kitchen, a few wee snags, but overall I’m impressed with the quality and the price. I and family are loving it!! I would highly recommend Wren to my family and friends. © 2020 Trustpilot A/S. I'm very happy with it. Great customer service and also the end product was amazing, very pleased and will recommend wren to anyone who asks! Terms & Conditions *Learn more about our current offers and promotions, as well as our pricing here. Read Kerry's experience of Wren Kitchens, and other reviews on A Spokesman Said. My neighbours are having their new Wren kitchen delivered on Monday too. ", "We ordered our dream kitchen prior to COVID-19 so our first instalment date was delayed by three months but boy was it worth the wait. CDA though are on a whole other level of bad. We had issues at the planning stage that … Really well made and it looks fantastic. We currently have 101 showrooms, with continuous growth plans throughout the coming years. The service was super quick, we got lots of discounts and the assistant that helped us, Molly, was very helpful.The only thing that did disappoint us a little was that after our initial design, when we went back to finalise it and pay the full balance, quite a few extras had been added on which we had made clear initially that we didn’t want and this was quite annoying and time consuming to change back.Otherwise, very good and would (and have) recommended. 3. We designed our kitchen during lockdown and they couldn’t have done more to put us at ease and prevent a delay in our project. The fitting process only took 3 days, considering there was so much extra work to do. Ben, our installer was brilliant. **UK's Number 1 Kitchen Retailer terms and conditions.. Wren Kitchens Limited, The Nest, Falkland Way, Barton-upon-Humber, DN18 5RL (COMPANY REGISTERED NUMBER 06799478) act as a credit intermediary for a single lender, Clydesdale Financial Services Limited, trading as Barclays Partner … We chose and had installed a good quality kitchen from Wren less than 2 years ago. Compare Wren Kitchens with other companies before you buy. Wren’s Enfield showroom is an Aladdin’s Cave of wonders. Thanks again. "Ordered my new Wren kitchen back in March just a few weeks before lockdown, so had to wait many months before fitting it. I would not recommend Wren based on my experience. This is the Wren Kitchens company profile. Design process was simple but got me exactly what I wanted. There was one worktop missing which Wren arranged to be delivered within a week of contacting them. my only regret was not choosing the Wren installation. My Aunt and Uncle are in the process of buying a Wren Kitchen. The UK’s number one kitchen retailer and best place to work in the UK for two years running, has been in the city for 10 years at Boulevard Retail Park. Your customer service team have been great. A breeze throughout the whole process.The entire measurement, design and fitting process was made super easy from a customer point of view. The kitchen was fitted to a high standard and looks amazing! It was so time consuming to fit, not impressed with their product at all, We received a really good service from wren. Wren kitchens 2019. Find a perfect kitchen for any home, book a FREE kitchen … \r\n\r\nLeanne at the Sheffield branch was great when helping me design and specify my kitchen and Wren customer services dealt with the two damaged panels without issue, having replacements out to me the same week. Ditch them and get someone better, it won’t be hard. 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